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Account Manager VIP Department (Thai language)

🕒 20 days ago
Client Relationship ManagementSalesNegotiationCommunication
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📜 Description

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
  • Promote company products and services to high-value clients
  • Apply effective negotiation techniques to convert leads into long-term customers
  • Develop and implement initiatives to increase client satisfaction and retention
  • Build and maintain strong, long-term relationships as a trusted advisor
  • Monitor client activity and identify opportunities for growth and engagement

🛠️ Requirements

  • English proficiency at B2 level or higher
  • Native or bilingual proficiency in Thai
  • Proven experience in the financial industry, preferably in sales, account management, or business development
  • High level of responsibility and professionalism when working with VIP clients
  • Strong communication, negotiation, and relationship-building skills
  • Result-oriented mindset and ability to work in a fast-paced environment

✨ Benefits

  • On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model
  • Competitive remuneration
  • Professional courses: from Coursera to Harvard
  • Friendly, enjoyable and positive environment
Full job description
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-DK1

Tasks:

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
  • Promote company products and services to high-value clients
  • Apply effective negotiation techniques to convert leads into long-term customers
  • Develop and implement initiatives to increase client satisfaction and retention
  • Build and maintain strong, long-term relationships as a trusted advisor
  • Monitor client activity and identify opportunities for growth and engagement
  • Maintain accurate records of client interactions in the CRM system
  • Requirements:

  • English proficiency at B2 level or higher
  • Native or bilingual proficiency in Thai
  • Proven experience in the financial industry, preferably in sales, account management, or business development
  • High level of responsibility and professionalism when working with VIP clients
  • Strong communication, negotiation, and relationship-building skills
  • Result-oriented mindset and ability to work in a fast-paced environment
  • What We Offer:

  • On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model
  • Competitive remuneration
  • Professional courses: from Coursera to Harvard
  • Friendly, enjoyable and positive environment
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