Remote Jobs RockRemote Jobs Rock

RCM Training & Workflow Manager

🕒 3 days ago
Revenue Cycle ManagementPhysician Office BillingAthenaone CollectorAthena Clinicals
Apply Now

📜 Description

  • Develop and maintain athenaOne Collector curriculum and Privia University learning content.
  • Lead pre- and post-go-live training for Care Centers across markets.
  • Support RCM implementation and training for new markets and high-profile implementations.
  • Provide at-the-elbow support and go-live assistance for assigned Care Centers.
  • Partner with market trainers, communicate athenaOne feature updates, and create new learning experiences.
  • Triage stakeholder requests and use feedback to improve training and workflows.

🛠️ Requirements

  • Bachelor’s degree preferred
  • Previous experience with Revenue Cycle Management and Physician Office Billing required
  • 2+ years experience with client facing training preferred
  • 2+ years experience with practice management systems, one or multiple areas of expertise preferred
  • Previous experience with athena’s Clinicals and Collector software strongly preferred
  • Demonstrated experience in development and editing instructional material
  • Knowledgeable about extended medical terminology
  • Must demonstrate excellent communication, organizational, and time management skills
  • Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
  • Ability to work in a very fast-paced and changing work environment

✨ Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Pet insurance
  • 401(k)
  • Paid time off
  • Annual bonus targeted at 15%
Full job description

Company Description

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Job Description

The RCM Training and Workflow Manager oversees and executes training for new Privia Care Centers across all markets on athenaOne Collector billing workflows, maps future-state workflows under the Privia platform, and develops and maintains curriculum across in-person, eLearning, and webinar formats for both pre- and post-go-live phases. Responsible for triaging stakeholder issues and requests, this individual ensures that athenaOne Collector training consistently aligns with evolving best practices. To optimize workflows across Privia Medical Group Care Centers, the RCM Workflow Manager stays up to date on new features within athena’s Collector, Clinicals, and Communicator products. Balancing proactive planning with retrospective "catch up" training strategies, this innovative leader actively incorporates feedback to elevate Privia’s RCM and training program to a best-in-class standard.

Primary Job Duties:

  • Develop and maintain overall athenaOne collector curriculum for Care Centers
  • Develop and maintain content for Privia University (LMS)
  • Lead pre-live and post live training for new Care Centers in all markets
  • Support RCM Implementation and training for New Markets
  • Lead training for high-profile implementations, as assigned
  • Provide at-the-elbow support for high-profile Care Centers, as assigned
  • Support New Market and/or high-profile Go-Lives
  • Offer supplemental training opportunities applicable to all markets
  • Partner with market trainers to execute curriculum and processes
  • Share and effectively communicate new athenaOne features regularly
  • Innovate and create new learning experiences for Care Centers
  • Other duties as assigned
  • Travel Requirements: 10 - 20%

Qualifications

  • Bachelor’s degree preferred
  • Previous experience with Revenue Cycle Management and Physician Office Billing required
  • 2+ years experience with client facing training preferred
  • 2+ years experience with practice management systems, one or multiple areas of expertise preferred
  • Previous experience with athena’s Clinicals and Collector software strongly preferred
  • Demonstrated experience in development and editing instructional material
  • Knowledgeable about extended medical terminology
  • Must demonstrate excellent communication, organizational, and time management skills
  • Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
  • Ability to work in a very fast-paced and changing work environment
  • Must comply with HIPAA rules and regulation

The salary range for this role is $65,000.00-$70,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.  

N8n

Internal AI Enablement Lead

🕒 6 days ago
N8n👥 501 - 1000 employees🏢 Computer Software

The Internal AI Enablement Lead builds programs and reusable resources that help teams across the company confidently adopt, create, and share AI and automation workflows.

N8nWorkflow AutomationAI EnablementTechnical Enablement
LL

Purchasing Card Training and Communications Analyst

🕒 3 days ago
LLNL👥 5001 - 10,000 employees🏢 Research

Administers training, communications, and customer support for the Procurement Card Program, developing learning resources, guiding stakeholders on policies and systems, and analyzing program data to recommend improvements.

Training Program AdministrationInstructional Material DevelopmentTraining Delivery And CoachingProcurement Card Policies And Procedures
Qualtrics

GTM Enablement Program Manager - Solutions & Product

🕒 4 days ago
Qualtrics👥 5001 - 10,000 employees🏢 Software

Design and lead global enablement programs for Solutions and Product, translating SaaS, data, and AI capabilities into role-specific learning journeys that improve GTM performance and measurable business outcomes.

Sales EnablementTechnical EnablementGTM Learning DesignAdult Learning Methodologies
ELVTR

Instructional Designer

🕒 2 days ago
ELVTR👥 51 - 200 employees🏢 Education

Coordinate live online courses from planning through launch, partnering with instructors and cross-functional teams to shape learning outcomes, manage production, and deliver clear, engaging learning experiences.

Instructional DesignCourse ProductionProject ManagementMarket Research
Longbridge Financial

Operations Mortgage Trainer - Remote

🕒 3 days ago
Longbridge Financial🏢 Financial Services

Designs and delivers mortgage operations training, from onboarding and systems instruction to compliance and refresher courses, while assessing learning needs and improving employee performance through coaching and effective learning.

Training DeliveryFacilitationCurriculum DevelopmentAdult Learning

Trusted by Remote Workers