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Interpreter (OPI) - Government Services

πŸ“… Mar 11
πŸ“ πŸ‡ΊπŸ‡Έ Minneapolis - Remote🎹 Mid-level🀝 Customer Success ManagerπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ“’ πŸ‡ͺπŸ‡Έ Spanish Required⏳ Temporary/Contract
Over-the-phone Interpreting (opi)Consecutive InterpretationSimultaneous InterpretationEnglish Fluency
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πŸ“œ Description

  • Deliver consecutive or simultaneous over-the-phone interpretation for local, state, and federal government clients.
  • Accurately convey concepts, meaning, grammar, clarity, and tone between English and the target language.
  • Manage conversation flow, follow speakers’ direction, and professionally request clarification when needed.
  • Maintain polite expression, clear enunciation, and a high level of customer service.
  • Avoid side conversations and disagreements with customers or limited-English-proficient speakers.
  • Follow applicable interpreting ethics and standards.

πŸ› οΈ Requirements

  • At least one (1) year of consecutive or simultaneous OPI interpreting experience.
  • Provide two professional references who can verify over-the-phone interpreting work.
  • Submit a resume or CV outlining professional interpretation experience.
  • At least 18 years old and hold a high school diploma.
  • Fluent in English and the target language; reside in the United States or a U.S. territory.
  • Provide at least one accreditation: American Translation Association (ATA), or training or accreditation through a higher education institution.
  • Applicants may be subject to a federal background check.
Full job description

About Prisma International, Inc. (Prisma) - Prisma is a dynamic and growing language services provider committed to delivering exceptional Interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction.

Prisma is actively seeking experienced, professional Interpreters to join our team as Independent Contractors. In this role you will provide remote Over the Phone Interpreting (OPI) services to our local, state and federal government clients. Please complete the Questionnaire portion of this application to indicate your language specialty.

The following languages are in demand:

SPANISH plus Amharic, Arabic, Armenian, Balinese, Bengali, Bosnian, Burmese, Cantonese, Cebuano, Cham, Chin, Croatian, Czech, Dari, Dutch, Farsi, French, Filipino, Finnish, Fujian, Georgian, German, Greek, Haitian Creole, Hebrew, Hindi, Hungarian, Ilocano, Indonesian, Italian, Japanese, Karen, Khmer, Kinyarwanda, Kirundi, Korean, Kurdish, Kyrgyz, Laotian, Malagasy, Mandarin, Marshallese, Mongolian, Mixteco Alto/Bajo, Nahuatl, Norwegian (Bokmal), Oromo, Persian (Farsi), Polish, Pohnpeian, Portuguese-BR, Punjabi, Romanian, Russian, Samoan, Serbian, Slovak, Somali, Soninke, Swahili, Swedish, Tagalog, Taiwanese, Tajik, Tamil, Thai, Tigrinya, Tongan, Turkish, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Wolof, Yiddish, and Yoruba.

JOB DESCRIPTION:

Ideal candidates shall be able to provide:

  • Experience with consecutive or simultaneous over the phone (OPI) interpretation between a government representative and non-English speakers.
  • Polite forms of expression, enunciation, and a high-level of customer service.
  • Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker.
  • Correct grammar, clarity and tones between the two languages.
  • Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation.
  • Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP.
  • Compliance with applicable ethics and standards.
  • Experience interpreting for local, state and/or federal government offices.

MINIMUM REQUIREMENTS - Applicants must meet ALL of the following to be considered:

  • Experience: At least one (1) year of OPI consecutive or simultaneous interpreting experience
  • References: Two (2) professional references who can vouch for your work as an over the phone consecutive or simultaneous interpreter
  • Resume: The resume/CV you submit must outline your professional interpretation experience. Resumes without this information will result in disqualification.
  • Minimum Age: 18+ years
  • Minimum Education: High School Diploma
  • Location: Reside in the United States or a U.S. territory
  • Fluency: Fluent in English and the target language
  • Accreditations: Able to provide at least one of the following accreditations:
    • American Translation Association (ATA)
    • Trained or accredited through a higher education institution

SECURITY REQUIREMENTS:
Applicants may be subject to a federal background check.

DESIRED SKILLS:

  • Experience providing interpretation services to federal government offices such as the Department of Homeland Security (DHS) and their agencies, e.g. USCIS, CBP, FEMA, etc.

IMPORTANT APPLICANT SECURITY NOTICE:

Prisma will never ask for payment information or fee transfers during recruitment or employment preparation. Legitimate outreach for information will only originate from official @prisma.com email addresses.

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