π
Aug 31
Own client relationships as a trusted technical advisor, aligning IT strategy with business goals, guiding projects and escalations, and driving retention, satisfaction, and expanded value from services.
Own client relationships as a trusted technical advisor, aligning IT strategy with business goals, guiding projects and escalations, and driving retention, satisfaction, and expanded value from services.
Own end-to-end client software and identity platform implementations, resolve complex Tier 2/3 issues, and mentor technicians while improving support processes and documentation.
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