Lead technical pre-sales for Twilio’s Digital Sales segment, partnering with Account Executives to uncover customer needs, design and demonstrate communications solutions, and guide customers in using Twilio APIs.
Senior Sales Engineer
📜 Description
- Partner with sales to qualify opportunities, understand customer needs, and develop technical sales strategies.
- Lead technical discovery and explain aircraft capabilities, performance, operating requirements, and specifications.
- Create and deliver tailored presentations, demonstrations, proposals, and sales materials.
- Translate customer requirements into recommendations with engineering, product, flight operations, and other teams.
- Support customer evaluations and proof-of-concept activities; address technical questions and concerns.
- Share customer feedback and market insights, maintain opportunity documentation, and build stakeholder relationships.
🛠️ Requirements
- Bachelor’s degree in Engineering, Aerospace, Mechanical Engineering, Business, or a related field, or equivalent practical experience.
- 5+ years of experience in sales engineering, solutions engineering, technical sales, or a customer-facing technical role.
- Ability to understand complex technical products and communicate their value clearly to both technical and nontechnical audiences.
- Experience supporting complex sales cycles, including technical discovery, solution development, presentations, and customer evaluations.
- Strong presentation, communication, and relationship-building skills.
- Ability to collaborate effectively across commercial, engineering, product, and operations teams.
- Strong analytical and problem-solving skills, with the ability to connect customer requirements to practical technical solutions.
- Willingness to travel for customer meetings, demonstrations, industry events, and other business needs.
- Experience in aerospace, aviation, electric vehicles, advanced mobility, robotics, defense, or other technically complex industries.
- Familiarity with aircraft systems, performance specifications, operational requirements, or aviation regulations.
✨ Benefits
- Medical
- Dental
- Vision
- 401k plans
Full job description
Pivotal is seeking a Senior Sales Engineer to bridge the gap between our technical teams, customers, and commercial organization. In this role, you will translate complex aircraft capabilities into compelling customer solutions, support the sales process from initial engagement through close, and help customers understand how Pivotal’s aircraft can meet their operational needs.
The ideal candidate combines strong technical aptitude with commercial experience and exceptional communication skills. You are comfortable engaging with technical and executive stakeholders, delivering product demonstrations and presentations, identifying customer requirements, and collaborating cross-functionally to develop solutions that support business growth.
Responsibilities:
Qualifications:
Preferred Qualifications:
Attributes aligned with Core Values:
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