Renewal Account Executive (Remote US in EST & CST)

Join Pitney Bowes as a Renewal Account Executive, where you'll drive client retention and contribute to our Annual Recurring Revenue goals through proactive sales strategies.

Description

• Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling.
• Generate quotes, close activities, and process order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Address and overcome client objections by effectively communicating program benefits and Pitney Bowes’ value proposition.

Requirements

• Direct experience interacting with clients in a sales capacity.
• Comfortably initiating 40-60 outbound sales calls at a mid‑level volume.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Proficient with Salesforce Customer Relationship Management (CRM) tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.

Benefits

• Comprehensive benefits globally (PB Benefits and Wellbeing Programs).