Sales Strategy & Growth Manager

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   PayJoy Principles   Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Responsibilities

Strengthen field execution and selling systems across the sales organization, including Zoho adoption, itinerary planning, visit prioritization, in-store diagnosis, and post-call follow-through.

Design and operationalize the Hero Merchant program by identifying, acquiring, and scaling the highest-value merchants, with a goal of establishing 2 Hero Merchants per city producing ≥150 originations per month.

Build and accelerate the merchant network expansion engine by supporting geographic expansion planning, merchant acquisition funnel execution, and field capacity deployment to ensure rapid, predictable growth in active merchants.

Lead cross-functional growth initiatives with Marketing, Sales Enablement, Promoter Operations, Merchant Operations, and Key Account teams to improve the drivers of average originations per store.

Analyze merchant- and city-level performance to identify bottlenecks and launch targeted programs that unlock productivity and conversion uplift.

Build scalable playbooks, operating cadences, and SOPs that enable repeatable execution and sustainable growth across regions.

Coordinate across internal stakeholders to ensure priority growth initiatives move from strategy to field adoption with measurable impact.

Champion continuous improvement in merchant productivity, sales discipline, and execution rigor across the national retail network.

Requirements

Bachelor’s degree in Business, Engineering, Economics, Marketing, or similar.

10+ years of experience in sales strategy, revenue programs, BizOps, growth, or field execution roles, ideally in high-growth environments such as fintech, retail tech, management consulting, or startups.

Strong analytical skills and comfort operating through KPIs, funnels, and CRM systems.

Proven ability to lead cross-functional initiatives and deliver complex projects end-to-end.

Structured problem solver with the ability to diagnose execution bottlenecks and build repeatable solutions.

Strong communication and stakeholder management skills across field and central teams.

Self-driven, results-oriented, and energized by dynamic, high-change environments.

Comfortable engaging directly with frontline merchants and sales execution realities.

Benefits

100% Company Funded : Private Health Insurance for employee and immediate family

20 days vacation, unlimited sick leave

$2,000 USD annual Co-working Travel perk

$2,000 USD annual Professional Development perk

Phone Finance, headphone benefit, home office equipment allowance and wellness perks

Catered Lunch