People Operations Intern

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   PayJoy Principles   Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Key Responsibilities

Audit employee records in Rippling to identify missing, inconsistent, duplicated, or outdated information.

Validate employee data against approved source files and defined People Operations business rules before making corrections.

Execute approved bulk and individual data corrections while maintaining accuracy, confidentiality, and a clear audit trail.

Track cleanup progress, exceptions, root causes, and completion status in structured spreadsheets and project trackers.

Produce recurring data-quality reports and summaries that highlight error patterns, unresolved cases, and cleanup results.

Document completed corrections and escalated unclear or high-risk discrepancies to the People Operations owner for resolution.

Qualifications

Current student or recent graduate in Data Analytics, Business Analytics, Industrial Engineering, Business Administration, Human Resources, or a related field.

Strong proficiency in Excel or Google Sheets including filters, lookups, pivot tables, conditional logic, data validation, and reconciliation techniques.

Experience in Claude

Ability to work with large datasets, detect inconsistencies, follow data standards, and maintain detailed records of changes.

High attention to detail, organization, discretion, and respect for confidential employee information.

Strong analytical and problem-solving skills, with the judgment to distinguish straightforward corrections from cases that require escalation.