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Operations Manager for Property Management

๐Ÿ“… May 28
Business Process ImprovementOperations ManagementTeam LeadershipKPI Development

๐Ÿ“œ Description

  • Oversee and manage a remote team of VAs, scaling from 10โ€“12 to 25+.
  • Monitor daily productivity and workflow across departments.
  • Design, implement, and maintain KPIs, scorecards, and performance dashboards.
  • Conduct regular one-on-one coaching sessions with team members.
  • Manage and optimize tools including AppFolio, Asana, Google Drive, and Dialpad.

๐Ÿ› ๏ธ Requirements

  • 8+ years of hands-on team leadership experience, including managing teams of 25+ people.
  • Proven experience scaling property management operations or similar service-based organizations.
  • Strong background in Business Process Improvement (BPI) and operations management.
  • Demonstrated ability to design and implement KPIs, audits, SOPs, and performance systems.
  • Experience managing remote teams and driving accountability in distributed environments.
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