Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for US-based businesses. We are building a talent pool of Customer Support Representatives who are passionate about delivering exceptional customer experiences across phone, email, chat, and social media channels.
Key Responsibilities
Requirements
Preferred Qualifications
Benefits
Support customers through live chat and email, resolve inquiries and complaints, identify risks, and turn customer feedback into insights that improve service operations in a digital finance environment.
Support customers through live chat and email, resolve inquiries, identify risks, and turn customer feedback into actionable service improvements in a digital finance environment.
Support Turkish- and English-speaking customers through live chat and email, resolve inquiries, identify risks, and turn customer feedback into insights that improve service operations in digital finance.
Support customers through live chat and email, resolve inquiries, identify risks, and turn recurring feedback into insights that improve service operations in a digital finance environment.
Support families with bookings, enrolments, billing and Child Care Subsidy enquiries by investigating issues, maintaining accurate records and delivering helpful service across phone, email and chat.
