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Customer Lifecycle Automation Specialist

🕒 4 days ago
Lifecycle MarketingCRMEmail AutomationUser Behavior Analysis

📜 Description

  • Build and optimize automated lifecycle flows across customer lifecycle stages
  • Design clear automation logic (triggers, conditions, delays) based on user behavior and product usage
  • Create and manage transactional communication tied to key user events
  • Own the lifecycle communication shift to AI-driven personalization, tailoring lifecycle messages to each user
  • Implement segmentation using user attributes and behavioral data
  • Collaborate closely with product and data teams on events, triggers, and segmentation

🛠️ Requirements

  • 3 – 5+ years of experience in lifecycle / CRM / email automation marketing with a track record of driving measurable results
  • Solid understanding of user attributes, behavioral events, and segmentation
  • Hands-on experience building and managing automated workflows
  • Familiarity with AI automation tools, API integrations, or light scripting/coding
  • Ability to connect data across tools and think in terms of systems and workflows
  • Analytical mindset with strong attention to detail and data accuracy
  • Strong communication and collaboration skills
  • Experience in SaaS environment is a strong advantage

Benefits

  • An unlimited learning budget for self-improvement complying with the best interest of Omnisend
  • Private health insurance
  • Flexible working hours and remote work possibilities
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