Own renewals, retention, and expansion across a large SMB customer portfolio, protecting ARR through commercial negotiations, data-led prioritisation, and targeted upsell and cross-sell opportunities.
Account Manager
π Description
- Partner with clients to develop creative, strategic communications solutions.
- Manage project scope, timelines, and budgets.
- Collaborate with teams and senior leadership to provide excellent service and maintain client relationships.
- Contribute to business growth through problem-solving, initiative, and scientific insight.
π οΈ Requirements
- A BSc in life sciences (or equivalent experience in a medical communications agency or pharmaceutical marketing environment).
- Project management experience and confidence working on client-facing projects across fast-paced, evolving accounts.
- Financial acumen, including experience with budget creation and management.
- Excellent written and verbal communication skills and a collaborative mindset.
- A passion for delivering high-quality work and a drive to continuously develop your expertise.
β¨ Benefits
- A competitive salary and benefits package, including private medical insurance and a company pension.
- Flexible, hybrid working options to support work-life balance.
- A friendly and inclusive culture with regular Friday socials, wellbeing initiatives, and Town Hall events.
- Career development opportunities and access to world-class learning resources.
- Deliver projects across multiple therapy areas, including publications and medical affairs.
Full job description
Account Manager β London / Manchester / Hybrid
Join the power of three.
At Inizio Medical, the combined expertise of Nucleus Global, ApotheCom and Ashfield Medcomms, supported by the specialist skills of MEDiSTRAVA, brings together world-leading medical communications excellence. We create compelling scientific content, connect expert communities, and deliver outcomes that truly matter.
The Opportunity
Due to continued growth, we're looking for an experienced Account Manager to join the Nucleus Global team.
This is a dynamic and varied role offering the chance to work across a diverse range of projects across publications and medical affairs, within a supportive, established, and collaborative team. You'll grow your expertise and develop your career in an environment that values innovation, quality, and teamwork.
What You'll Do
As an Account Manager, you will:
- Deliver a variety of projects across multiple therapy areas.
- Work closely with clients to deliver creative, strategic, and impactful communications solutions.
- Use your project management skills to ensure projects are delivered on time, within scope, and on budget.
- Collaborate with our teams and senior leadership to deliver exceptional service and maintain client relationships.
- Contribute to business growth through proactive problem-solving, initiative, and scientific insight.
What You'll Bring
To succeed in this role, you'll have:
- A BSc in life sciences (or equivalent experience in a medical communications agency or pharmaceutical marketing environment).
- Project management experience and confidence working on client-facing projects across fast-paced, evolving accounts.
- Financial acumen, including experience with budget creation and management.
- Excellent written and verbal communication skills and a collaborative mindset.
- A passion for delivering high-quality work and a drive to continuously develop your expertise.
Why Join Us
At Inizio Medical, we believe our people are our strength. You'll enjoy:
- A competitive salary and benefits package, including private medical insurance and a company pension.
- Flexible, hybrid working options to support work-life balance.
- A friendly and inclusive culture with regular Friday socials, wellbeing initiatives, and Town Hall events.
- Career development opportunities and access to world-class learning resources.
We are proud to promote a culture of diversity, inclusion, and belonging. We believe our differences make us stronger β and that diversity drives innovation, creativity, and success.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
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