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Professional Services Consultant

🕒 18 days ago
ConsultingTechnical ImplementationCustomer EngagementData Analysis

📜 Description

  • Lead recurring customer sessions to identify, prioritise, and design outcome-driven use cases aligned to business and operational objectives.
  • Drive consultative conversations to define business issues and remediation possibilities achievable with Nexthink products and services.
  • Translate business requirements into structured solution designs that consider process alignment, stakeholder engagement, and operational impact.
  • Guide customers in embedding Nexthink into service management and cross-functional operational workflows.
  • Empower customers to fully adopt Nexthink solutions while maintaining trusted advisor status.

🛠️ Requirements

  • 5 years of consulting or advisory experience in a customer-facing services role in the technology industry, B2B, SaaS, or similar.
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical discipline.
  • Strong ability to gather and translate business issues into structured technical solutions.
  • Exceptional analytical skills with the ability to interpret and visualise data to generate actionable insights.
  • Excellent knowledge of Microsoft Windows clients and applications.
  • Working knowledge of Nexthink and its products.
  • Experience in scripting and integration concepts (PowerShell, Python, JSON, REST API, LDAP, SSO, BASH).
  • Experience in data analytics and visualisation tools (SQL, Power BI, Tableau, etc.).

Benefits

  • OPD coverage for dental
  • Vision
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