🕒 3 days ago
Support customers by email, chat, and phone, troubleshoot product issues, share guidance, collaborate across teams, and identify opportunities to automate repetitive work and improve the customer experience.
Norwegian-speaking Technical Support Specialist to Malaga - fully paid flights.
📅 Mar 23
NorwegianEnglishCustomer ServiceTechnical Support
📜 Description
- Help customers with product onboarding and technical troubleshooting.
- Guide users through software, hardware, and IoT setups.
- Resolve complex customer support cases.
- Communicate with customers by phone and email, mostly inbound.
- Document cases and keep support records organized.
🛠️ Requirements
- Fluent in Norwegian (written & spoken)
- Good level of English (internal language)
- Around 1+ year experience in customer service/support
- Already based in Malaga (or very close)
- Comfortable with tech (you don’t need to be an expert, but not afraid of it either)
✨ Benefits
- Base salary + possibility to earn monthly performance bonuses
- Hybrid setup
- Help with NIE number if needed
Full job description
Already living in Malaga and ready for something new?
We’re hiring for our client, a fast-growing company working with tech and e-commerce brands & they’re looking for someone who’s not just “good with customers”… but who actually cares.
Responsibilities
- Help customers with everything from product on boarding to troubleshooting tech issues
- Guide users through software, hardware & IoT setups
- Solve tricky cases
- Communicate via phone & email (mostly inbound)
- Document cases and keep things structured
You'll be happy in this role if you:
- Actually enjoy helping people
- Can stay calm when things get messy
- Like figuring things out
- Prefer a smaller, close-knit team over a huge corporate setup
- Want stability
Requirements
- Fluent in Norwegian (written & spoken)
- Good level of English (internal language)
- Around 1+ year experience in customer service/support
- Already based in Malaga (or very close)
- Comfortable with tech (you don’t need to be an expert, but not afraid of it either)
Benefits
- Base salary + possibility to earn monthly performance bonuses
- Hybrid setup
- Help with NIE number if needed
- A stable role in a growing company
Similar jobs
Search more Customer Support Specialist jobs
🕒 4 days ago
Resolve Member account enquiries and manage cases from initial contact through to outcome, coordinating with suppliers and internal teams while supporting payments, disputes, reconciliations and refunds.
Junior Customer Support Agent (Technical Ops)
🕒 4 days ago
HarborLab👥 51 - 200 employees🏢 Computer Software
🕒 4 days ago
Provide first-level technical support to customers using a maritime SaaS platform, resolve queries across communication channels, coordinate escalations, and help ensure partner compliance through KYC screening.
🕒 4 days ago
Serve as the first point of contact for customers using a cloud-based dealer management system, resolving day-to-day queries, investigating tickets, delivering training, and sharing product issues with internal teams.
Bilingual Client Intake Specialist (Mandarin & English)
🕒 4 days ago
Law Offices Of Sabrina Li🏢 Legal Services
🕒 4 days ago
Serve as a Mandarin-English point of contact for prospective and current clients, managing inquiries, consultations, follow-ups, records, and administrative coordination to support client satisfaction and intake goals.
📍 🇨🇳 China +2 - Remote?💼 Full-Time🥁 Junior🛟 Customer Support Specialist📢 🇨🇳 Mandarin Required📢 🇬🇧 English Required