🕒 3 days ago
Support customers by email, chat, and phone, troubleshoot product issues, share guidance, collaborate across teams, and identify opportunities to automate repetitive work and improve the customer experience.
Norwegian speaking Technical Customer Support Agent in Malaga
📅 Mar 23
NorwegianEnglishCustomer ServiceTechnical Support
📜 Description
- Help customers with product onboarding and technical troubleshooting.
- Guide users through software, hardware and IoT setups.
- Resolve complex customer support cases.
- Communicate with customers by phone and email, mostly inbound.
- Document cases and keep support records organized.
🛠️ Requirements
- Fluent in Norwegian (written & spoken)
- Good level of English (internal language)
- Around 1+ year experience in customer service/support
- Already based in Malaga (or very close)
- Comfortable with tech (you don’t need to be an expert, but not afraid of it either)
✨ Benefits
- Base salary + possibility to earn monthly performance bonuses
- Hybrid setup
- Help with NIE number if needed
Full job description
Already living in Malaga and ready for something new?
We’re hiring for our client, a fast-growing company working with tech and e-commerce brands & they’re looking for someone who’s not just “good with customers”… but who actually cares.
Responsibilities
- Help customers with everything from product onboarding to troubleshooting tech issues
- Guide users through software, hardware & IoT setups
- Solve tricky cases
- Communicate via phone & email (mostly inbound)
- Document cases and keep things structured
You'll be happy in this role if you:
- Actually enjoy helping people
- Can stay calm when things get messy
- Like figuring things out
- Prefer a smaller, close-knit team over a huge corporate setup
- Want stability
Requirements
- Fluent in Norwegian (written & spoken)
- Good level of English (internal language)
- Around 1+ year experience in customer service/support
- Already based in Malaga (or very close)
- Comfortable with tech (you don’t need to be an expert, but not afraid of it either)
Benefits
- Base salary + possibility to earn monthly performance bonuses
- Hybrid setup
- Help with NIE number if needed
- A stable role in a growing company
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