🕒 6 days ago
Own client implementations of a data collaboration platform from pre-sale scoping through launch and ongoing support, using SQL, Python, cloud environments, and API integrations to solve technical challenges.
Solutions Engineer - Customer Success
🕒 28 days ago
GohighlevelHubspotAsanaTechnical Troubleshooting
📜 Description
- Own complex technical troubleshooting from discovery through resolution, including root-cause analysis and documentation.
- Meet members where they are technically, providing clear guidance through various communication channels.
- Administer and support the Accelerator technology environment across GoHighLevel, HubSpot, and Asana.
- Investigate deliverability, phone/SMS, domains, and integrations while maintaining accurate records.
- Document technical knowledge to enable teammates to apply repeatable solutions.
🛠️ Requirements
- Hands-on experience administering and troubleshooting GoHighLevel and HubSpot.
- Understanding of workflows, pipelines, and account configuration.
- Ability to explain technical concepts in plain language.
- Familiarity with APIs, webhooks, authentication, and data mapping.
✨ Benefits
- Position Type: Full-Time, Non-Exempt (W2) 40 Hours / Week
- Work Schedule & Compliance: Requires minimum (4) hours core schedule to overlap with Pacific Time (e.g., 9:00 AM – 1:00 PM PT)
- Why Join NLBM?
- Recession-Proof Industry, Product, and Audience
- Comprehensive Benefits Package (Health
- Dental
- Vision)
- 401K Retirement Program
- Flexible Paid Time Off
- Opportunities for Career Growth and Leadership Development
Full job description
About Us:
For over 10 years, New Law Business Model (NLBM) has been on a mission to liberate lawyers from outdated, soul-crushing practice models. We provide the heart-centered framework—Life & Legacy Planning®—and the high-octane membership products required to build thriving, relational firms. With a community of 800+ Personal Family Lawyer® firms nationwide, we leverage elite AI and automation to amplify humanity, delivering the practical education, tools, and "done-for-you" systems lawyers need to reclaim their time and build a lasting legacy. We obsess over real-world outcomes, not just vibes, to ensure our members move from survival mode to true flourishing.
The Mission
This Solutions Engineer role independently troubleshoots, maintains, and improves the technology and systems that power Accelerator. You’ll investigate complex technical problems, determine root causes, test and implement solutions, document the work, explain technical concepts clearly, and help create repeatable solutions that reduce recurring issues over time.
You are a systems navigator, technical troubleshooter, educator, and client advocate who gets the details right while meeting overwhelmed users with patience and clarity.
This role requires ownership, curiosity, patience, and a genuine desire to help people succeed—not simply close tickets.
Similar jobs
Search more Solutions Engineer jobs
🕒 yesterday
Own customer production blockers for major studios, brands, and enterprises by building AI workflows, integrations, and prototypes, then turning successful solutions into reusable products and faster deployments.
🕒 4 days ago
Build and deploy end-to-end software solutions for robotics customers in Korea, translating their needs into scoped projects and feeding customer insights back into Foxglove’s product roadmap.
📍 🇭🇰 Hong Kong - Remote💰 HK$1.1M - HK$1.4M / year💼 Full-Time🎹 Mid-level💎 Solutions Engineer📢 🇰🇷 Korean Required📢 🇬🇧 English Required
🕒 4 days ago
Own end-to-end software implementations for consumer goods customers, translating wholesale workflows into integrations and configurations while bringing field insights to engineering to improve the product.
Deployed Engineer (Singapore) - APAC
🕒 4 days ago
LangChain👥 1001 - 5000 employees🏢 Technology, Information And Internet🤝 B2B
🕒 4 days ago
Partner with companies to bring LLM applications from idea to production, deliver product demos and developer training, support deployments, and turn customer feedback into product improvements.