Provide bilingual Mandarin-English administrative, legal case, and client intake support to attorneys and teams, coordinating documents, communications, records, and follow-ups in a fast-paced law firm.
Legal Outbound Specialist
📜 Description
- Prepare and organize legal documents using established procedures and training.
- Complete assigned tasks accurately and on time, following instructions.
- Respond to client inquiries and provide professional customer service.
- Maintain accurate records and organize documents, including confidential information.
- Resolve routine problems and escalate complex concerns when needed.
- Communicate professionally with clients and internal teams.
🛠️ Requirements
- Excellent written and verbal English communication skills.
- Strong attention to detail and organizational skills.
- Self-motivated, dependable, and able to work independently.
- Ability to follow directions, apply feedback, and meet deadlines.
- Strong problem-solving and critical-thinking abilities.
- Previous experience in customer service, legal services, or administrative support is preferred.
- Willingness to learn legal document preparation through training.
- Comfortable using computers, online tools, and document management systems.
✨ Benefits
- HMO coverage for eligible employees.
- Paid Time Off (PTO).
- Mental Health Leave.
- Gym Allowance.
- Extra Holiday Pay.
- Professional development and training opportunities.
- Remote work setup.
Full job description
We are looking for a highly organized, self-motivated, and detail-oriented Legal Administrative Assistant to support legal and administrative operations. This role involves preparing legal documents with training, managing records, following established procedures, and providing professional customer service.
The ideal candidate is a strong English communicator who can follow directions, work independently, meet deadlines, and solve problems proactively. Candidates with a background in legal services, administrative support, or customer service are encouraged to apply. Training will be provided for legal document preparation.
Key Responsibilities
- Prepare and organize legal documents based on established procedures and training.
- Follow instructions carefully and complete assigned tasks accurately and on time.
- Provide professional customer service and respond to client inquiries.
- Maintain accurate records and ensure documents are properly organized.
- Identify issues, resolve routine problems, and escalate complex concerns when necessary.
- Communicate clearly and professionally with clients and internal teams.
- Handle confidential information responsibly and maintain accurate documentation.
Requirements
- Excellent written and verbal English communication skills.
- Strong attention to detail and organizational skills.
- Self-motivated, dependable, and able to work independently.
- Ability to follow directions, apply feedback, and meet deadlines.
- Strong problem-solving and critical-thinking abilities.
- Previous experience in customer service, legal services, or administrative support is preferred.
- Willingness to learn legal document preparation through training.
- Comfortable using computers, online tools, and document management systems.
Benefits
- HMO coverage for eligible employees.
- Paid Time Off (PTO).
- Mental Health Leave.
- Gym Allowance.
- Extra Holiday Pay.
- Professional development and training opportunities.
- Remote work setup.
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