Full-Stack Engineer, Human Agent Tooling
Chime👥 10,000+ employees🏢 Financial Services
As a Full-Stack Engineer on the Human Agent Tooling team, you'll develop tools that empower support agents to resolve member issues efficiently and effectively.
Full-Stack Software Engineer - GDS
🕒 yesterday
TypeScriptJavaScriptReactTailwind
📜 Description
- Build and evolve the Aura Graph Analytics user experience inside the Neo4j Aura console.
- Develop and maintain the in-app GUI for the Neo4j Graph Analytics App for Snowflake, guiding users through multi-step workflows.
- Design the graph-projection and algorithm-configuration UX for non-expert users with clear workflow steps and interactive previews.
- Improve internal support tooling for inspecting Aura Graph Analytics deployments and diagnosing customer issues.
- Use the shared design system to ensure cohesive product experiences.
- Collaborate closely with product, design, backend, and SRE teams to deliver end-to-end solutions.
🛠️ Requirements
- Experience building and shipping production-quality software.
- Strong TypeScript / JavaScript skills and significant frontend experience in production codebases.
- Solid experience with React and modern frontend tooling (such as Tailwind).
- Comfort collaborating with designers in Figma (or similar tools) and translating designs into accessible, responsive UI.
- A user-centric mindset and a genuine interest in product UX, not just shipping components.
- Experience creating API services in Golang, Java or Python
- Experience working with Spotify’s Backstage framework.
- Familiarity with graph data, graph algorithms, or data-science workflows.
- Experience with Python-based UI tooling such as Streamlit and AnyWidget.
- Experience with Snowflake, Snowpark, and building UIs that run inside a Snowflake Native App.
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