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Dealer Operations Specialist

📅 Apr 16
CommunicationCustomer ServiceData AnalysisProblem Solving

📜 Description

  • Build relationships with assigned dealers and regional teams to achieve common goals.
  • Evaluate dealership service customer experience and assist in continuous improvements.
  • Analyze marketing and merchandising plans to identify business opportunities.
  • Consult with dealerships on growing fixed operations and maximizing OEM Parts program.
  • Prepare for dealer contacts by identifying priorities and reviewing relevant reports.

🛠️ Requirements

  • Confident communicator with exceptional verbal and written skills.
  • Experience delivering data-driven presentations to dealership management.
  • Previous customer service experience with creative problem-solving skills.
  • Analytical mindset with understanding of metrics and reports.
  • Natural teaching approach and a friendly, positive attitude.
  • Ability to multi-task and work independently or with a team.
  • Technology savvy with proficiency in Microsoft Office.
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