Leads post-sale programs for major enterprise life sciences customers, coordinating implementation, support, and customer success to accelerate value, adoption, and account growth.
R&D Lifecycle & Process Management
📜 Description
- Own rollout and adoption of company-wide product and development processes.
- Define operating models, workflows, responsibilities, and governance mechanisms.
- Drive continuous workflow optimization to improve execution quality and organizational efficiency.
- Identify bottlenecks and implement measurable improvements.
- Define KPIs and monitoring frameworks and convert metrics into actionable outcomes.
🛠️ Requirements
- 7+ years in Program Management, Product Operations, Engineering Operations, or similar.
- Prior hands-on experience in Product Management or Software Development.
- Proven experience defining and deploying company-wide processes and operating models.
- Strong understanding of software development and product development best practices.
- Experience working within or alongside ASPICE, ISO 15288, ISO 26262, or comparable development frameworks.
Full job description
Product & Engineering Operations builds and continuously improves the operating model that connects product planning, project execution, development delivery, and organizational decision-making across R&D. This is a highly hands-on role accountable for defining, deploying, measuring, and continuously improving company-wide product and development processes, workflows, systems, and execution mechanisms. The role requires deep understanding of software and product development practices together with familiarity with structured development frameworks such as ASPICE.
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