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Renewals Manager

🕒 15 days ago
Renewals ManagementContract NegotiationCustomer Relationship ManagementB2B SaaS

📜 Description

  • Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
  • Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value.
  • Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention.
  • Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention.
  • Develop and present pricing and packaging proposals tailored to customer needs and growth stage.

🛠️ Requirements

  • A track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment.
  • Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.
  • The ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions.
  • Experience partnering cross-functionally with CS, Finance, Legal, and Sales Ops to close complex deals.

Benefits

  • Comprehensive Medical
  • Vision
  • Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Wellness Benefit
  • Holiday Break
  • Please note that benefits and perks for contract positions will vary*
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