As Connecteam's SMB Onboarding Manager, you will guide small and growing businesses through the onboarding process, ensuring successful adoption and implementation of the platform.
People Onboarding Specialist
π Description
- Design and manage onboarding journeys for new hires across multiple regions.
- Develop and improve onboarding programs and resources.
- Coordinate equipment and resources before employees start.
- Organize and facilitate onboarding sessions, orientations, and integration milestones.
- Partner with Talent Acquisition, IT, Workplace, and other stakeholders to align onboarding processes.
- Track onboarding effectiveness, improve processes, and coordinate travel and accommodation logistics when needed.
π οΈ Requirements
- Experience delivering onboarding or employee programs end to end
- Strong project management, organization, and communication skills
- Comfort working across teams and adapting to new tools and workflows
- Ability to identify opportunities for efficiency and implement change
- Analytical approach to tracking outcomes and improving processes
- Hands-on attitude and willingness to take ownership of daily tasks
- Confidence navigating HR technology (HRIS, payroll, or similar systems)
- Desire to create a welcoming, consistent experience for every new colleague
β¨ Benefits
- Healthcare coverage may be available, depending on country.
- Parental leave may be available, depending on country.
- Retirement plans may be available, depending on country.
- Relocation support may be available, depending on country.
- Wellness programs may be available, depending on country.
- Meal and transportation allowances may be available, depending on country.
Full job description
About Mistral
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an Onboarding Specialist on the People Operations team, you will shape the experience for every new joiner at Mistral worldwide. Your work will ensure new team members feel prepared and welcomed from the moment they accept an offer, through their first weeks and beyond. You will partner closely with colleagues across Talent Acquisition, IT, and Workplace to ensure each onboarding is seamless, consistent, and tailored to local needs. This is an opportunity to make a direct impact on employee experience and to continually shape our processes as we grow.
What You Will Do
Design and manage the onboarding journey for new hires across multiple regions
Develop, implement, and improve onboarding programs and resources for the organization
Ensure equipment and resources are ready before each employeeβs start date
Organize, coordinate, and facilitate onboarding sessions, orientations, and integration milestones
Partner with cross-functional stakeholders to keep onboarding processes aligned and effective
Measure onboarding effectiveness and use data to improve programs
Identify process improvement opportunities and drive scalable solutions
Manage travel, transportation, and accommodation logistics for new joiners needing support
What We're Looking For
Experience delivering onboarding or employee programs end to end
Strong project management, organization, and communication skills
Comfort working across teams and adapting to new tools and workflows
Ability to identify opportunities for efficiency and implement change
Analytical approach to tracking outcomes and improving processes
Hands-on attitude and willingness to take ownership of daily tasks
Confidence navigating HR technology (HRIS, payroll, or similar systems)
Desire to create a welcoming, consistent experience for every new colleague
What We Offer
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page.
Privacy Policy
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy.
Similar jobs
Search more Onboarding Specialist jobsGuide new property hosts through onboarding, listing creation and optimisation, platform training, and ongoing support while building relationships and helping newly listed properties improve visibility and bookings.
Support restaurant partners through migration to an upgraded online ordering platform, using outbound calls, clear guidance, and cross-team coordination to help them adopt new tools and features.
Onboarding Specialist
The Onboarding Specialist will lead the discovery process for new clients, ensuring accurate documentation and excellent customer service from day one.
Analista de Customer Success - Foco em Onboarding de Clientes
Conduz o onboarding de novos clientes SaaS, ministrando treinamentos, coordenando implantaΓ§Γ΅es e acompanhando adoΓ§Γ£o e resultados nos primeiros 60β90 dias antes da transiΓ§Γ£o para Customer Success.
