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Mercier Consultancy Group

Mercier Consultancy Group jobs

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391 open roles at Mercier Consultancy Group

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Support Avis customers with vehicle rentals and travel logistics by managing reservations, resolving concerns, and providing guidance on insurance and service options while maintaining accurate CRM records.

ItalianCustomer ServiceTravel LogisticsReservation Management

Support Italian-speaking Scalable Capital customers with banking and investment account inquiries, onboarding, document verification, and transactions while protecting sensitive data and resolving issues with internal teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required
ItalianCustomer ServiceBankingFintech

Provide Italian-speaking Booking.com users with support for accommodation inquiries, booking changes, cancellations, and travel issues while coordinating with hotel partners to resolve reservation problems.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
ItalianEnglishCustomer ServiceTravel Support

Handle Croatian-language customer inquiries across phone, email, and live chat, resolve issues, document interactions in the CRM, and collaborate with internal teams to deliver accurate, high-quality support.

CroatianEnglishCustomer ServiceCustomer Support

Support Italian-speaking Vinted users across email, chat, and phone by resolving questions about transactions, shipping, and accounts while helping maintain platform safety and customer satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
ItalianEnglishCustomer SupportCustomer Communication

Provide Italian-speaking customers with support on automotive products, vehicle features, EV technology, and connectivity while documenting interactions and maintaining service standards.

ItalianAutomotive Customer ServiceTechnical SupportVehicle Technology

Support Italian-speaking streaming subscribers across phone, email, and live chat by resolving technical, billing, and account issues and helping deliver a smooth, engaging viewing experience.

ItalianCustomer SupportPhone SupportEmail Support

Provide Italian-speaking customers with technical support for Microsoft software and services, resolving inquiries across phone, email, and chat while documenting issues and coordinating escalations.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required
ItalianMicrosoft Software And ServicesTechnical SupportCustomer Service

Support Italian-speaking Miele customers with product questions, troubleshooting, service and warranty requests, and personalized recommendations across phone, email, and chat while coordinating with internal teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
ItalianEnglishCustomer ServiceConsumer Electronics

Provide Italian-speaking customers with expert support on automotive products, vehicle features, EV technology, and connectivity while documenting interactions and maintaining high service standards.

ItalianCustomer ServiceTechnical SupportAutomotive Technology

Support Italian-speaking customers across phone, email, and live chat by resolving inquiries, documenting interactions, and escalating technical issues while maintaining service quality.

ItalianEnglishCustomer SupportCustomer Communication

Support Italian-speaking customers with courier and delivery inquiries, track and troubleshoot shipments, coordinate with international teams, and resolve service issues across phone, email, and live chat.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Work In Athens - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
ItalianEnglishCustomer SupportCustomer Service

Provide Italian-language customer support across phone, email, and chat, resolving inquiries, documenting interactions, and collaborating with colleagues to deliver a high-quality customer experience.

ItalianCustomer ServiceCustomer SupportWritten Communication

Review Italian-language user content, assess sensitive material and cultural nuance, document moderation decisions, and collaborate on policies that support digital safety and platform integrity.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Work In Athens - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-levelโœจ Social Media Manager๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Italian LanguageEnglish CommunicationSocial Media Content ModerationCommunity Guidelines

Provide Italian-language customer support for a global retail brand across phone, email, and chat, resolving e-commerce and store issues while helping improve customer satisfaction and service delivery.

ItalianCustomer ServiceE-commerceRetail

Drive growth for French-speaking business clients by managing Microsoft Advertising accounts, identifying sales opportunities, optimizing campaign performance, and providing data-backed digital marketing guidance.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ‘” Account Executive๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FrenchEnglishMicrosoft AdvertisingB2B Sales

Provide French-speaking users with accurate search engine support across phone, chat, and email, resolving queries, escalating technical issues, and maintaining clear CRM records.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FrenchEnglishCustomer SupportSearch Engines

Support SquareTrade policyholders in French and English by answering coverage questions, handling claims and inquiries across phone, email, and chat, and maintaining accurate, compliant customer records.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FrenchEnglishCustomer ServiceInsurance Coverage

Provide French-speaking customers with premium support for Miele home appliances across phone, email, and chat, offering technical troubleshooting, accurate product advice, and efficient resolution of complex concerns.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
FrenchEnglishCustomer SupportTechnical Support

Support French-speaking clients using cybersecurity software by troubleshooting security issues, protecting data, educating users on safe practices, and escalating incidents to technical teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐Ÿชˆ Entry-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Cybersecurity SoftwareSecurity ProtocolsTechnical SupportTroubleshooting

Provide French-language customer support for Dyson products across phone, email, and chat, troubleshooting technical issues, documenting interactions in CRM systems, and meeting customer satisfaction and quality standards.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
FrenchCustomer SupportTechnical TroubleshootingConsumer Electronics

Provide French-speaking enterprise clients with technical support for cloud workspace software, troubleshoot infrastructure issues, resolve escalations, and document solutions while delivering service across phone, email, and chat.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FrenchEnglishCloud ComputingCloud Software Support

Provide French-speaking Pandora customers with polished, concierge-level support, guiding them on jewelry collections and care while managing orders, resolving concerns, and strengthening the client experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
FrenchCustomer ServiceLuxury RetailHigh-end Hospitality

Provide French-language customer support for Mercedes-Benz, handling vehicle and service inquiries across multiple channels while resolving technical concerns and maintaining high standards of client satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
FrenchCustomer ServiceAutomotive Technical SupportVehicle Technology

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