Remote Jobs RockRemote Jobs Rock

Portuguese Speaking Cybersecurity Customer Experts - Work In Athens, Greece

🕒 26 days ago
PortugueseEnglishCybersecurityCybersecurity Software
Apply Now

📜 Description

  • Assist clients with cybersecurity software, protocols, and best practices.
  • Analyze and troubleshoot potential security vulnerabilities.
  • Communicate proactively about evolving cybersecurity threats.
  • Resolve technical escalations and support customer satisfaction.
  • Document incidents with international security teams and help improve defensive strategies.
  • Follow security and data privacy requirements and educate users on safe digital behavior.

🛠️ Requirements

  • Native or fluent Portuguese (spoken and written) is mandatory for this role.
  • Valid EU passport or work permit allowing residency and employment in Greece.
  • Proven interest or background in the Cybersecurity industry or technical support sectors.
  • Strong analytical mindset with the ability to solve complex technical problems under pressure.
  • Excellent communication skills in English to operate effectively within our diverse team.

✨ Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary bonus)
  • Fully Paid Training on Cybersecurity systems and security software
  • Health Insurance and comprehensive benefits package
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
  • Monthly Performance Bonus
  • A vibrant professional environment among the best Portuguese-speaking jobs in Europe.
Full job description

Portuguese Speaking Cybersecurity Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security.

Job Overview

We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.

Key Responsibilities

  • Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
  • Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
  • Maintain a deep understanding of evolving cybersecurity threats to provide proactive, expert-level communication.
  • Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
  • Collaborate with international security teams to document incidents and improve internal defensive strategies.
  • Ensure all interactions follow strict security compliance and data privacy regulations.
  • Educate end-users on safe digital behaviors to prevent common security breaches.

Requirements

  • Native or fluent Portuguese (spoken and written) is mandatory for this role.
  • Valid EU passport or work permit allowing residency and employment in Greece.
  • Proven interest or background in the Cybersecurity industry or technical support sectors.
  • Strong analytical mindset with the ability to solve complex technical problems under pressure.
  • Excellent communication skills in English to operate effectively within our diverse team.

Benefits

What We Offer

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary bonus)
  • Fully Paid Training on Cybersecurity systems and security software
  • Health Insurance and comprehensive benefits package
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
  • Monthly Performance Bonus
  • A vibrant professional environment among the best Portuguese-speaking jobs in Europe.

Life in Greece

Embrace a world-class lifestyle by securing one of our open Portuguese-speaking jobs in the heart of the Mediterranean. Greece offers a stunning blend of ancient history, sun-drenched beaches, and a modern, cosmopolitan nightlife that makes relocating to Greece a truly life-changing experience.

Beyond the professional growth, you will enjoy the unparalleled quality of life that Greece is famous for, from its world-renowned culinary scene to its welcoming culture. Choosing a Portuguese Speaking Cybersecurity Customer Experts position in Greece means balancing a high-octane tech career with the relaxed, vibrant spirit that only living in Greece can provide.

How to Apply

If you are ready to advance your career in the cybersecurity industry and embark on a new adventure, we invite you to click 'Apply Now' to submit your application. Join our team at Mercier Consultancy Group and take the first step toward your future in Europe.

JumpCloud

Customer Support Engineer, Tier 1 (Windows) - Brazil

🕒 3 days ago
JumpCloud👥 501 - 1000 employees🏢 Computer Software

Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.

📍 🇧🇷 Brazil - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
WindowsPowershellCMDActive Directory
Gameloft

Customer Care Agent (English and French)

🕒 4 days ago
Gameloft👥 1001 - 5000 employees🏢 Gaming

Resolve player support requests for Disney Dreamlight Valley in English and French, investigate and track cases through resolution, escalate complex issues, and help improve support workflows and service quality.

📍 🇺🇦 Lviv - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇫🇷 French Required
Customer CarePlayer SupportEnglishFrench
Zact

Client Support Representative (Remote, US)

🕒 3 days ago
Zact👥 11 - 50 employees🏢 Computer Software

Provide first-line support for commercial card and accounts payable clients by handling calls and support requests, resolving common issues, maintaining accurate records, and escalating complex payment or compliance concerns.

Client SupportCustomer Relationship ManagementCommercial Card ProgramsAccounts Payable Workflows
20four7VA

Credit Consultation & Client Engagement Virtual Assistant

🕒 3 days ago
20four7VA👥 51 - 200 employees🏢 Staffing And Recruiting

Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.

📍 Worldwide - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Consumer Credit ReportsCredit EducationClient IntakeClient Communication
MasterControl

Customer Support Engineer

🕒 3 days ago
MasterControl🏢 Software🤝 B2B

Provides advanced technical support for MasterControl customers by troubleshooting application issues, identifying software defects, coordinating resolutions, and sharing product guidance and best practices.

Customer SupportApplication TroubleshootingRoot Cause AnalysisIncident Management

Trusted by Remote Workers