Remote Jobs RockRemote Jobs Rock

Greek Speaking Player Support Specialist - Work In Sofia, Bulgaria

๐Ÿ•’ 20 days ago
GreekEnglishPlayer SupportChat Support
Apply Now

๐Ÿ“œ Description

  • Support players through chat, email, and social media.
  • Resolve technical queries, account issues, and billing concerns.
  • Learn the clientโ€™s gaming titles and guide players.
  • Translate game documentation and support resources from English to Greek.
  • Escalate critical bugs and platform issues to technical development teams.
  • Help foster a positive player community in the Greek market.

๐Ÿ› ๏ธ Requirements

  • Native or fluent Greek (spoken and written).
  • Proficiency in English to collaborate with international teams.
  • Valid EU passport or work authorization for Bulgaria.
  • A genuine passion for Gaming & Esports and familiarity with modern gaming trends.
  • Strong problem-solving skills and a player-centric attitude.
  • Ability to relocate to Sofia for this on-site Greek Speaking Player Support Specialist position in Bulgaria.

โœจ Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on gaming support platforms.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
  • Attractive Monthly Performance Bonus based on quality metrics.
  • Career development opportunities within the vibrant Gaming & Esports industry.
Full job description

Greek Speaking Player Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career growth through our exclusive network of jobs in Bulgaria, ensuring candidates find the perfect professional match in a thriving market.

Job Overview

We are seeking a passionate gamer to join a global leader in the Gaming & Esports sector for an exciting Greek Speaking Player Support Specialist position in Bulgaria. This role is perfect for a communicator who understands the nuances of modern gaming culture and wants to build a career in a fast-paced, international environment.

Key Responsibilities

  • Provide high-quality support to gaming enthusiasts via chat, email, and social media channels.
  • Resolve technical queries, account issues, and billing concerns within the Gaming & Esports ecosystem.
  • Maintain a deep understanding of the clientโ€™s gaming titles to provide expert guidance to the player base.
  • Effectively translate game documentation and support resources from English to Greek.
  • Escalate critical bugs and platform issues to the technical development teams to ensure a seamless gaming experience.
  • Contribute to a positive and engaging community environment for players in the Greek market.
  • Represent the brand with professionalism while staying authentic to the gaming industry culture.

Requirements

  • Native or fluent Greek (spoken and written).
  • Proficiency in English to collaborate with international teams.
  • Valid EU passport or work authorization for Bulgaria.
  • A genuine passion for Gaming & Esports and familiarity with modern gaming trends.
  • Strong problem-solving skills and a player-centric attitude.
  • Ability to relocate to Sofia for this on-site Greek Speaking Player Support Specialist position in Bulgaria.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • Fully Paid Training on gaming support platforms.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
  • Attractive Monthly Performance Bonus based on quality metrics.
  • Career development opportunities within the vibrant Gaming & Esports industry.
  • And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of historical charm and a booming modern economy. Bulgaria is known for its beautiful landscapes, ranging from the stunning Balkan Mountains to the sunny Black Sea coast, providing the perfect backdrop for a balanced lifestyle. The climate in Bulgaria is equally appealing, with four distinct seasons that make outdoor adventures accessible year-round.

Sofia, the capital, is a vibrant hub that attracts young professionals from all over the world, making it an ideal destination for your new career chapter. Relocating to Bulgaria is a seamless experience, especially with our support, and you will quickly find that the cost of living is highly favorable. From the world-class culinary scene to the high quality of life, Bulgaria is an incredible place to work and thrive.

How to Apply

If you are ready to take your career in Gaming & Esports to the next level with this Greek Speaking Player Support Specialist position in Bulgaria, we encourage you to Apply Now. Join the ranks of professionals finding success through Mercier Consultancy Group. We look forward to reviewing your application!

Gameloft

Customer Care Agent (English and French)

๐Ÿ•’ 4 days ago
Gameloft๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Gaming

Resolve player support requests for Disney Dreamlight Valley in English and French, investigate and track cases through resolution, escalate complex issues, and help improve support workflows and service quality.

๐Ÿ“ ๐Ÿ‡บ๐Ÿ‡ฆ Lviv - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
Customer CarePlayer SupportEnglishFrench
JumpCloud

Customer Support Engineer, Tier 1 (Windows) - Brazil

๐Ÿ•’ 3 days ago
JumpCloud๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.

๐Ÿ“ ๐Ÿ‡ง๐Ÿ‡ท Brazil - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required
WindowsPowershellCMDActive Directory
Zact

Client Support Representative (Remote, US)

๐Ÿ•’ 2 days ago
Zact๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Computer Software

Provide first-line support for commercial card and accounts payable clients by handling calls and support requests, resolving common issues, maintaining accurate records, and escalating complex payment or compliance concerns.

Client SupportCustomer Relationship ManagementCommercial Card ProgramsAccounts Payable Workflows
20four7VA

Credit Consultation & Client Engagement Virtual Assistant

๐Ÿ•’ 3 days ago
20four7VA๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Staffing And Recruiting

Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.

๐Ÿ“ Worldwide - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required
Consumer Credit ReportsCredit EducationClient IntakeClient Communication
MasterControl

Customer Support Engineer

๐Ÿ•’ 3 days ago
MasterControl๐Ÿข Software๐Ÿค B2B

Provides advanced technical support for MasterControl customers by troubleshooting application issues, identifying software defects, coordinating resolutions, and sharing product guidance and best practices.

Customer SupportApplication TroubleshootingRoot Cause AnalysisIncident Management

Trusted by Remote Workers