Resolve player support requests for Disney Dreamlight Valley in English and French, investigate and track cases through resolution, escalate complex issues, and help improve support workflows and service quality.
French Speaking Logistics & Delivery Advisor - Work In Sofia, Bulgaria
📜 Description
- Resolve delivery inquiries and supply chain logistics discrepancies for French-speaking clients.
- Coordinate warehouse operations, carriers, and customers to support timely deliveries.
- Track shipments and provide updates and solutions to delivery bottlenecks.
- Handle logistics claims and advise customers on shipping policies, delivery timeframes, and transport regulations.
- Work with international stakeholders to improve delivery efficiency.
- Maintain shipping route and delivery status records.
🛠️ Requirements
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Proven experience or a strong interest in the Logistics & Supply Chain industry.
- Excellent communication skills with the ability to handle high-pressure delivery scenarios.
- Proficiency in CRM software and standard digital logistics tools.
- Willingness to relocate to Sofia for this on-site French Speaking Logistics & Delivery Advisor position in Bulgaria.
✨ Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Professional growth opportunities within the Logistics & Supply Chain sector
Full job description
French Speaking Logistics & Delivery Advisor
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. We specialize in sourcing multilingual professionals for elite roles, ensuring excellence and long-term career growth for all our candidates.
Job Overview
We are currently seeking a dynamic professional for the French Speaking Logistics & Delivery Advisor position in Bulgaria. This is a unique opportunity to join a fast-paced Logistics & Supply Chain environment, helping streamline international distribution and delivery processes while advancing your career among the best French-speaking jobs in Europe.
Key Responsibilities
- Manage end-to-end delivery inquiries and resolve supply chain logistics discrepancies for French-speaking clients.
- Coordinate between warehouse operations, carrier services, and end customers to ensure timely delivery schedules.
- Monitor real-time shipment tracking, providing accurate updates and proactive solutions to logistics bottlenecks.
- Maintain high service standards by addressing complex claims related to the logistics and supply chain process.
- Collaborate with international stakeholders to improve delivery efficiency and operational excellence.
- Update and maintain accurate database logs regarding regional shipping routes and delivery status reports.
- Provide expert guidance on shipping policies, delivery timeframes, and transport regulations to ensure full customer satisfaction.
Requirements
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Proven experience or a strong interest in the Logistics & Supply Chain industry.
- Excellent communication skills with the ability to handle high-pressure delivery scenarios.
- Proficiency in CRM software and standard digital logistics tools.
- Willingness to relocate to Sofia for this on-site French Speaking Logistics & Delivery Advisor position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Professional growth opportunities within the Logistics & Supply Chain sector
- And Much More...
Life in Bulgaria
Living in Bulgaria offers a perfect blend of historic charm and modern cosmopolitan life. As a hub for many international firms, Bulgaria provides a vibrant community where you can enjoy beautiful mountain scenery, a pleasant climate, and a thriving social scene while pursuing high-caliber French-speaking jobs.
The cost of living in Bulgaria is exceptionally favorable, allowing for a premium lifestyle that includes access to world-class dining and leisure. With our full relocation package, starting your new chapter in Bulgaria is seamless, providing you with a high quality of life that makes this the ideal destination for your career.
How to Apply
If you are ready to take the next step in your career and join one of the most exciting Logistics & Supply Chain opportunities, click "Apply Now" to submit your application. We look forward to helping you secure your future with Mercier Consultancy Group.
Similar jobs
Search more Customer Support Specialist jobsProvide first-line support for commercial card and accounts payable clients by handling calls and support requests, resolving common issues, maintaining accurate records, and escalating complex payment or compliance concerns.
Credit Consultation & Client Engagement Virtual Assistant
Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.
Customer Support Engineer, Tier 1 (Windows) - Brazil
Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.
Provides advanced technical support for MasterControl customers by troubleshooting application issues, identifying software defects, coordinating resolutions, and sharing product guidance and best practices.
