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๐Ÿ“œ Description

  • Proactively identify, pursue, and close upsell and cross-sell opportunities within the existing client base to drive account growth.
  • Own the full renewal cycle, negotiating contract terms and pricing to meet or exceed budgeted renewal targets.
  • Lead new client onboarding and build long-term account growth plans that map product usage to client goals.
  • Resolve client problems quickly and effectively, strengthening relationships and uncovering additional needs.
  • Build and maintain strong client relationships through regular, consultative contact.
  • Promote broader adoption of PracticeMatch's product suite to increase client ROI.

๐Ÿ› ๏ธ Requirements

  • Bachelor's degree (BA or BS) from a four-year college or university and at least 3 years of Account Management experience, or an Associate's degree with at least 5 years of Account Management experience.
  • 3+ years of experience in account management, sales, or customer success in a B2B environment.
  • Proficiency with Microsoft Office Suite and CRM/pipeline management tools.
  • Proven track record of meeting or exceeding sales, renewal, or upsell targets.
  • Strong negotiation skills for contract renewals and pricing discussions.
  • Self-motivated, assertive, and competitive.

โœจ Benefits

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Day
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