Lead the technical direction and production quality of an agentic platformβs AI layer, combining hands-on engineering with team leadership across architecture, evaluation, reliability, and delivery.
Lucidya jobs
AI-powered customer experience platform for social listening, omnichannel engagement, and autonomous support.
5 open roles at Lucidya
Supports customer and product marketing by organizing feedback and product knowledge, drafting customer communications, and creating educational materials that improve communication and product adoption.
Own product analytics from metric definition through insight and recommendation, helping Product teams understand customer behavior, evaluate features and experiments, and guide leadership decisions with evidence.
Own the vision, strategy, and roadmap for Monitoring & Research products, turning customer conversations into trustworthy, actionable AI-powered insights that improve adoption and business outcomes.
Own end-to-end delivery of enterprise AI agent pilots and deployments, translating solution concepts into scoped plans, managed backlogs, and coordinated execution through go-live and stabilization.
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