The Manager, Product Support will lead the generalist product support team, focusing on coaching, quality assurance, and building a 24-hour support model.
Pharmacy Operation Manager
๐ Description
- Lead and manage the day-to-day operations of the pharmacy department, ensuring compliance with all relevant regulations and standards.
- Develop and implement strategic plans to improve pharmacy services, efficiency, and patient satisfaction.
- Oversee inventory management, including ordering, stocking, and monitoring of medications and supplies.
- Collaborate with healthcare professionals to ensure safe and effective medication management.
- Manage and mentor pharmacy staff, fostering a culture of continuous learning and professional development.
- Analyze pharmacy performance metrics and implement data-driven improvements.
๐ ๏ธ Requirements
- Bachelor's degree in Pharmacy required; Doctor of Pharmacy (PharmD) preferred
- Advanced degree in Pharmacy Administration, Healthcare Management, or Business Administration is a strong advantage
- Valid pharmacist license in Qatar; experience with controlled substances licensing is highly desirable
- Minimum of 5 years of experience in pharmacy operations, with at least 3 years in a management role
- Proven track record of leadership and team management in a pharmacy setting
- In-depth knowledge of pharmacy operations, healthcare regulations, and compliance standards
- Strong analytical skills with the ability to interpret data and implement process improvements
- Excellent problem-solving and decision-making abilities
- Proficiency in pharmacy management software systems and Microsoft Office Suite
- Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
Full job description
Company Description
Welcome to Health Care Pharmacy LLC, your trusted healthcare partner. Established in 2022 by Dolphin Group W.L.L, our pharmacy is a rapidly growing beacon of wellness located in the heart of Al Khor, Qatar.
We are dedicated to enhancing and sustaining patient health in our community, and our growing reputation stands as a testament to our unwavering commitment to this mission.
Our commitment extends beyond providing high-quality medical supplies and medicines; we aim to foster an environment that encourages health awareness, supports patient well-being, and cultivates lasting relationships with our customers.
Our strong foundation, combined with our teamโs dedication, comprehensive product portfolio, and our strategic business objectives, propels our journey towards becoming a leading player in the national healthcare industry.
Job Description
We are seeking a highly skilled and motivated Pharmacy Operation Manager to join our team in Doha, Qatar. As a key member of our healthcare organization, you will be responsible for overseeing and optimizing pharmacy operations, ensuring exceptional patient care, and driving operational excellence.
- Lead and manage the day-to-day operations of the pharmacy department, ensuring compliance with all relevant regulations and standards
- Develop and implement strategic plans to improve pharmacy services, efficiency, and patient satisfaction
- Oversee inventory management, including ordering, stocking, and monitoring of medications and supplies
- Collaborate with healthcare professionals to ensure safe and effective medication management
- Manage and mentor pharmacy staff, fostering a culture of continuous learning and professional development
- Analyze pharmacy performance metrics and implement data-driven improvements
- Ensure adherence to quality assurance programs and maintain accurate documentation
- Optimize workflow processes to enhance operational efficiency and reduce costs
- Stay updated on industry trends and best practices to drive innovation in pharmacy services
- Manage budgets and financial performance of the pharmacy department
- Serve as a liaison between the pharmacy and other departments within the organization
Qualifications
- Bachelor's degree in Pharmacy required; Doctor of Pharmacy (PharmD) preferred
- Advanced degree in Pharmacy Administration, Healthcare Management, or Business Administration is a strong advantage
- Valid pharmacist license in Qatar; experience with controlled substances licensing is highly desirable
- Minimum of 5 years of experience in pharmacy operations, with at least 3 years in a management role
- Proven track record of leadership and team management in a pharmacy setting
- In-depth knowledge of pharmacy operations, healthcare regulations, and compliance standards
- Strong analytical skills with the ability to interpret data and implement process improvements
- Excellent problem-solving and decision-making abilities
- Proficiency in pharmacy management software systems and Microsoft Office Suite
- Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
- Demonstrated ability to manage budgets and optimize financial performance
- Experience in inventory management and supply chain optimization
- Commitment to continuous learning and staying updated on industry trends and best practices
- Fluency in English required; Arabic language skills are a plus
Additional Information
Age :35+
Exp: 10 years +
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