Infrastructure & LiveOps Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure & LiveOps Engineer based in the United States.

As an Infrastructure & LiveOps Engineer, you will help maintain the reliability, performance, and stability of a live multiplayer gaming environment. You will take ownership of critical infrastructure systems, continuous integration and deployment pipelines, and monitoring solutions that keep development and live operations running smoothly. Working closely with development teams, you will improve automation, troubleshoot infrastructure issues, and support investigations into bugs, crashes, and performance problems. Your work will contribute directly to service health and the overall player experience in a large-scale, realm-versus-realm MMORPG. This fully remote opportunity is ideal for an engineer who enjoys solving complex technical challenges, improving operational processes, and supporting the systems behind an evolving online game.

• Own and maintain continuous integration and continuous deployment (CI/CD) pipelines, introducing new functionality, troubleshooting failed or stalled jobs, and improving automation.

• Manage LiveOps monitoring and alerting systems, ensuring critical infrastructure and services have appropriate health coverage and actionable alerts.

• Develop, maintain, and improve Infrastructure as Code solutions to provision and manage cloud infrastructure that supports development and operational needs.

• Investigate bugs, performance issues, and game crashes by analyzing crash dumps, system logs, metrics, and other diagnostic information.

• Support the reliability and availability of game infrastructure across multiple environments.

• Customize, deploy, and maintain container images to support consistent and dependable application deployments.

• Collaborate with development and technical teams to identify infrastructure risks, resolve operational issues, and improve system performance.

• Continuously refine deployment workflows, monitoring coverage, and infrastructure automation to support stable live services.

Requirements:

• Familiarity with Linux and Windows system administration.

• Experience customizing and deploying container images across multiple environments.

• Practical experience with CI/CD pipelines; familiarity with Jenkins is an advantage.

• Experience using source control systems; knowledge of GitLab is preferred.

• Experience with Infrastructure as Code tools and practices, with Terraform experience considered a plus.

• Familiarity with programming and scripting languages such as C#, C++, PowerShell, and JavaScript.

• Experience working with metrics servers and monitoring platforms; knowledge of Graphite, Grafana, and Prometheus is beneficial.

• Familiarity with cloud services, with Google Cloud Platform (GCP) experience considered an advantage.

• Strong troubleshooting and analytical skills, including the ability to investigate system failures using logs, metrics, and diagnostic data.

• A proactive, detail-oriented approach to infrastructure reliability, automation, and operational problem-solving.

• Additional advantageous experience: MongoDB, PostgreSQL, ZooKeeper, etcd, certificate management, VPN administration, strongSwan, and Active Directory.

• Ability to work effectively in a fully remote environment and collaborate with technical colleagues across development and operations.

Benefits:

• Fully remote position.

• Opportunity to work on the infrastructure supporting a specialized, large-scale multiplayer online game.

• Hands-on ownership of CI/CD, monitoring, cloud infrastructure, and live service reliability.

• Opportunity to improve automation and infrastructure systems while working closely with game development teams.

• Inclusive, diverse, and equal-opportunity workplace.

• Salary, healthcare coverage, paid time off, retirement benefits, and other specific compensation details were not provided in the original job description.