Accnts Pay/Rec Assoc I

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Payable/Receivable Associate I based in the United States.

The Accounts Payable/Receivable Associate I supports accurate and timely processing of Medicare-related correspondence and payments.
You’ll research payment issues, process refunds, and help manage overpayment and appeal-related transactions in accordance with applicable requirements.
The role combines accounting administration, data entry, customer service, research, and analytical problem-solving.
You’ll work with both internal and external stakeholders to resolve payment inquiries and support accurate financial processing.
Attention to detail and sound judgment are essential in an environment where workloads can be highly time-sensitive and regulated.
The position also provides opportunities to contribute ideas that improve processes, efficiency, and service quality.
This is a full-time remote opportunity for a dependable professional who enjoys structured work and making accurate, timely decisions.

• Accurately and promptly process and post Medicare-related correspondence and payments.

• Perform basic analysis and accounting transactions related to overpayment correspondence, refunds, and appeal requests and decisions.

• Research payment issues and process payment reissues and refunds in accordance with applicable CMS requirements and established procedures.

• Process cost report correspondence when assigned, including mail correspondence, cost report processing, tentative and final settlements, and appeals.

• Update enrollment systems with applications processed through provider enrollment activities, as required.

• Review assigned workloads carefully and apply critical thinking, analysis, and relevant criteria to make accurate and timely decisions.

• Maintain high productivity while identifying and prioritizing time-sensitive assignments.

• Investigate inconsistencies and irregularities objectively and adapt routine processes when necessary to achieve appropriate outcomes.

• Respond to inquiries from internal and external customers concerning payments, overpayments, and related matters.

• Build constructive working relationships with customers, clients, colleagues, and other business units to support shared goals.

• Collaborate actively with team members to meet departmental objectives, service expectations, and deadlines.

• Identify opportunities for process improvements and contribute ideas that support departmental efficiency and service quality.

• Follow applicable policies, procedures, privacy requirements, CMS standards, compliance controls, and other relevant regulations.

• Perform other related duties as assigned.

Requirements

• High school diploma or GED is required.

• At least 1 year of experience in customer service, general office administration, accounting, healthcare, or a related field.

• Accurate and efficient data-entry skills with a strong focus on quality.

• Demonstrated problem-solving and analytical abilities.

• Excellent attention to detail and the ability to maintain accuracy while managing time-sensitive work.

• Strong time-management and organizational skills, with the ability to prioritize competing assignments.

• Effective communication and customer-service skills when working with internal and external stakeholders.

• Ability to read, write, speak, reason, communicate effectively, and use standard office technology.

• Ability to work collaboratively while also managing assigned responsibilities independently.

• Preferred candidates may have 2 or more years of experience in accounting or healthcare.

• Experience working in a regulated healthcare, Medicare, or government-program environment is beneficial.

• Ability to maintain confidentiality and follow privacy, security, compliance, and regulatory requirements.

• The physical work location must be within one of the 50 U.S. states or the District of Columbia.

• The position requires prolonged sitting and telephone use, regular computer and office-equipment use, and occasional lifting of up to 15 pounds and stooping.

• Certain positions may require federal identity verification, background investigation, credentialing, and access authorization. Where applicable, eligibility for federal credentials may require having resided in the United States for at least 3 of the previous 5 years.

Benefits

• Hourly pay range of $15.66–$20.60, with actual base pay varying based on geographic location, internal equity, job-related knowledge, skills, experience, and other applicable factors.

• Incentive plan and lifestyle benefits.

• Health, dental, and vision insurance.

• Voluntary insurance plans.

• Health Savings Accounts and Flexible Spending Accounts.

• 401(k) retirement plan with company matching.

• Company-paid life insurance.

• Education assistance program.

• Paid sick leave and paid holidays.

• Increasing PTO accrual plan.

• Medical, parental, and disability leave.

• Workers’ compensation coverage.

• Retiree benefits.

• Employee assistance program.

• Financial and health wellness benefits.

• Casual dress environment.

• Online learning and professional development resources.

• Full-time remote/work-from-home opportunity.

• Eligibility to work remotely is subject to maintaining a physical work location within the United States.