Remote Jobs RockRemote Jobs Rock

VIKING OCEAN - SHORE EXCURSIONS MANAGER

📅 Apr 16
Shore Excursions ManagementGuest ServicesTeam LeadershipCommunication Skills

📜 Description

  • Liaise with local tour operators to confirm reservations, buses, guides etc.; manage & control shuttle bus operations, when applicable.
  • Ensure that local guides are briefed and instructed accordingly, prior to each shore excursion and ship escort; host and dine with guests, when necessary.
  • Supervise the sales of tours; take proactive action to promote and sell shore excursions.
  • Monitor the quality and service of all shore excursion operations, ensuring that all service delivery is in line with Viking's STAR Service Standards.
  • Present Port Talks with the Cruise Director about each port of call, in the Star Theater.

🛠️ Requirements

  • A required minimum of 3 years' experience as a Tour Office / Shore Excursions Manager.
  • Shipboard experience is required.
  • Must be confident with at least two different global itineraries.
  • Fluent in English with excellent oral and written communication skills; ability to speak an additional language is an advantage.
  • Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player.
  • Strong accounting and administration skills preferred; proficient with PC-based databases, spreadsheets, and word processing systems.
  • Ensure the smooth dispatch and operation of all shore excursions; coordinate all shore excursions including the audio equipment required for each excursion.

Benefits

  • Paid flights to and from the ship.
Apmgroup

Regional Support Coordinator

Apmgroup👥 11 - 50 employees🏢 Government Administration
🔥 19 hours ago

Support Coordinators at MyIntegra assist NDIS participants in implementing their plans, coordinating services, and fostering relationships with stakeholders to enhance support services.

NDIS Support CoordinationAdministrationStakeholder Relationship ManagementPresentation Skills
Shiphero

Business Critical Support Specialist

Shiphero👥 201 - 500 employees🏢 Logistics And Supply Chain
🔥 7 hours ago

Manage critical technical escalations for premium SaaS clients, ensuring adherence to Service Level Agreements while delivering elite customer support.

Crisis ManagementTroubleshootingCustomer SupportTechnical Support
Keepersecurity

Bilingual Customer Success Manager

Keepersecurity👥 501 - 1000 employees🏢 Computer Software
🔥 23 hours ago

Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts.

📍 🇺🇸 United States - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇧🇷🇵🇹 Portuguese Required📢 🇪🇸 Spanish Required
Customer SuccessAccount ManagementSaaSCybersecurity
Zero-Hash

Customer Experience Specialist

Zero-Hash👥 201 - 500 employees🏢 Financial Services
🕒 yesterday

As a Customer Experience Specialist, you will provide exceptional support to customers, addressing complex inquiries related to KYC, digital asset transactions, and account management.

Customer SupportKYC OnboardingDigital Asset TransactionsProblem-solving

Trusted by Remote Workers