SCYLLA AG - ASSISTANT HOTEL MANAGER

ISMIRA Agency actively recruiting for position Assistant Hotel Manager for Scylla AG!

Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”.
Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As Assistant Hotel Manager, you are central to ensuring smooth hotel operations and exceptional guest experiences onboard. Supporting the Hotel Manager, you oversee reception, onboard shop, and guest services, while guiding and training staff. Your leadership, organizational skills, and proactive approach ensure guests feel welcomedand cared for, while the team operates efficiently and confidently.

Conditions:

• Free food and accommodation on board
• Seasonal work with contracts from March to November renewable each season
• River ships are located in Europe - closer to home
• No Safety certificates or Seaman's book required
• Possibility to take paid days off and vacation during the season
• Excellent working conditions, pension plan and health insurance
• Free internet (10 GB per month)
• Shore leave almost every day
• There are always more openings for German speakers
• Some vessels offer free German language courses on board

Duties and responsibilities:

• Responsible for the correct handling of work arising daily/ per cruise/ monthly according to Scylla standards.
• Responsible for guest satisfaction and the corresponding ratings included monitoring guest´s feedback.
• Contributes to team effort by accomplishing results as needed.
• Builds strong working relationships and communication with hotel staff, Heads of Departments (HoD) and other departments to ensure maximum operating effectiveness and fulfilment of any need.
• Assisting Hotel Manager with the meeting or conducts HoD meeting in the absence of HM.
• Serving guests and visitors by greeting, welcoming and directing them appropriately.
• Responsible for the compliance with safety guidelines in the Reception area.
• Responsible for customs formalities and in port manning according to the safety regulations.
• Responsible for dealing carefully with all equipment and IT-systems.
• etc.

Requirements:

• Experienced within the hotel industry and/ or previous river cruise ship experience.
• An outstanding skills and experience in this role with an extensive hands-on experience.
• Outstanding management skills, interpersonal communication and listening skills.
• Strong leadership abilities and organizational skills.
• Able to train crew members, able to build up the trainings within the departments and drive the change and look for operational efficiencies across the ship.
• Guest focused, stress resistant, calm under pressure, resilient, team player with positive appearance.
• Open minded and flexible with high social, interpersonal and cultural competencies
• Excellent English skills (written & verbal), other languages such as German is an advantage.
• Professional attitude and appearance, reliable and hard-working with great team spirit.
• Must work independently, good computer skills (Excel, Word, Power Point).
• Being representative of Scylla´s values.

• Age: min. 18 years old
• Non-EU nationals will need D type German visa before joining

Why Join Us

At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative,
supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

• EU nationals can apply and join during whole season without visas
• Ukrainian citizens with residence permits in EU may also apply
• Non-EU citizens German speakers may also apply to all positions
• Culinary positions are open for EU and NON-EU (English or German speakers)

Last updated: October 30, 2025

You can submit your Resume here pushing APPLY TO POSITION button

If you are not sure what position to apply for, you may instead submit general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions