Field Sales Specialist - Atlantic Seaboard

Company Description

iKhokha is a place where chance takers become change makers.
At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses in South Africa. 

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

So, what will you do?

• You will drive trade marketing and the distribution of our services through targeted sales channels to consistently grow market share and be accountable for hitting steep sales targets in the Western Cape Atlantic Seaboard.

Trade areas:

Paarden Eiland; Brooklyn; Tigerhof; Sanddrift; Century City; Century Village; Sable Square; Summer Greens; Joe Slovo; Sunset Beach; Milnerton; Montague Gardens; Kilarney Gardens; Dunoon; Bloubergstrand; Parklands; Tableview; Table Bay; Flamingo Vlei; Eden on the Bay etc.

We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals.  If you enjoy a fast-paced environment and love a challenge, then keep reading on...

In addition to the above, you will:

• Identify and canvass for new customers within the targeted areas and industries.
• Conduct post sale calls and follow ups as well as logging all activity and demos with clients.
• Research new sales leads, plan country trips, and execute plans to acquire new customers.
• Conduct promotional calls, promote new products, and upsell or cross-sell products and services.
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis.
• Complete feedback loops as required which includes Swarm and demo feedback, HubSpot usage and deal pipeline management.
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
• Sign up merchants and assist them with the FICA documentation required.
• Facilitate warm leads with sign up process and documentation.
• Conducting complimentary follow up visits to larger clients.
• Full focus on specialized campaigns and detailed reporting on top merchant campaigns or area targeted campaigns.
• Monitoring the competition in the marketplace and share any relevant insights.
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Always uphold company standards and values when representing the brand.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• National Senior Certificate (Matric) is required. 
• A qualification in Business Management or Marketing Management will be advantageous.

Deal breakers:

Minimum 3 year’s Field or Outbound Sales experience with the following: 

• Valid driver’s license and own reliable transport are essential.

• Previous experience in route optimization, solution selling as well as activations and cold calling.

• Excellent communication skills both verbal and written.

• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, and CRM tools.

• A proven sales track record, a high sales focus and customer orientation along with advanced knowledge of Sales funnel & Pipeline management.

• Strong relationship management skills as well as a problem solver and self-starter.

• Knowledge of territory planning as well as good time management skills.

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

• Previous exposure working within merchant services or the banking sector is advantageous.
• Sales and Fintech understanding as well as FMCG experience is advantageous.
• FICA training is advantageous.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

Stay Sharp!
Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:

Apply the iK way:
Go via our Careers page or verified platforms (Smart Recruiters).
We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.
If something feels off, pause and confirm the role on our site before responding.

Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.

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