Remote Jobs RockRemote Jobs Rock

Menufy Support Specialist (Bilingual Mandarin)

πŸ•’ 22 days ago
πŸ“ πŸ‡ΊπŸ‡Έ Houston - RemoteπŸ’° $18 / hourπŸͺˆ Entry-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¨πŸ‡³ Mandarin RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
Customer SupportBilingual CommunicationCRM ManagementTroubleshooting

πŸ“œ Description

  • Take inbound calls from customers or restaurants.
  • Make outbound calls to follow up on acknowledgment errors.
  • Manage incoming tickets generated from email or text via CRM.
  • Return calls for any voicemails that a ticket is generated for.
  • Perform minor troubleshooting for product or service issues.
  • Document accurate correspondence between restaurants and customers.

πŸ› οΈ Requirements

  • High school diploma or equivalent required.
  • Fluent in English and Mandarin.
  • Available for evening and weekend shifts.
  • Effective written and verbal communication skills.
  • Strong critical thinking and problem-solving skills.
  • Efficient in operating a computer in a Windows-based environment.
  • Call center experience is a plus.
  • Food industry experience is a plus.
Hungerrush

Menufy Support Specialist (Bilingual Thai)

HungerrushπŸ‘₯ 201 - 500 employees🏒 Computer Software
πŸ•’ 22 days ago

Provide exceptional customer support by assisting restaurant owners and customers with account management and order inquiries as a Bilingual Inbound Support Specialist.

Customer SupportBilingual CommunicationCRM ManagementProblem-solving
Miter

Associate Customer Support Specialist

MiterπŸ‘₯ 51 - 200 employees🏒 Computer Software
πŸ•’ 4 days ago

As an Associate Customer Support Specialist, you will be the first line of defense for customers, resolving Tier 1 cases across payroll, taxes, HR, and benefits while developing product specialization.

Customer SupportPayrollHRBenefits
Muckrack

Customer Support Specialist I

MuckrackπŸ‘₯ 201 - 500 employees🏒 Computer Software
πŸ•’ yesterday

Own the execution of Media Intelligence Digests, ensuring timely delivery of accurate intelligence while collaborating with various teams to enhance client experience.

Media IntelligenceQuality AssuranceCustomer SupportOperational Workflows

As a Customer Support Agent, you'll provide friendly and effective support to clients at shopping centers, resolving issues and ensuring a smooth experience.

πŸ“ πŸ‡§πŸ‡· Brussel - RemoteπŸ’Ό VoltijdsπŸͺˆ Entry-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡«πŸ‡· French RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
Customer SupportFluent In FrenchFluent In EnglishZendesk
Turnitinllc

Technical Support Representative, Tier 1 (Mexico Remote)

TurnitinllcπŸ‘₯ 501 - 1000 employees🏒 Computer Software
πŸ•’ 18 days ago

You will play a critical role in delivering world-class client support by responding to technical and non-technical customer queries while ensuring optimal system performance.

Customer SupportProblem-solvingCommunication SkillsTechnical Documentation

Trusted by Remote Workers