Design and maintain accessible customer education for Dropbox products, translating complex workflows into clear instruction across learning paths, tutorials, product launches, and self-service resources.
Technical Product Trainer
📜 Description
- Develop and deliver training plans, lessons, materials, and online courses.
- Assess individual and group training needs and maintain training records.
- Create and regularly update knowledge checks; assess learner work and provide feedback.
- Facilitate new-hire onboarding and instruct team members individually or in groups.
- Prepare training summaries and reports for stakeholders.
- Support operations in understanding agent opportunities and improving training processes.
🛠️ Requirements
- Previous experience as Product Trainer
- Startup experience is a plus but not required
- Should be highly technical
- Has experience with writing documentation, creating and organizing courses
- Should be able to work and learn independently
- Ability to assess needs in terms of product knowledge
- Proactively contributes to the team without strict supervision or waiting for directives
- Can think of new process or improvements to existing processes
- Ability to write clear process documentation and create relevant reports
Full job description
Company Description
Hummingbot Foundation
Not-for-profit foundation that coordinates community maintenance of the Hummingbot open source software, freely available under the Apache 2.0 license.
Our mission is to democratise algorithmic trading. Together, we make sophisticated high-frequency trading strategies freely available to everyone in the world.
Job Description
- Develops and executes training plans, training materials
- Assess individual and group training needs; maintain individual and group training records
- Create, update and perform knowledge checks on a regular basis
- Facilitate new hire onboarding training
- Plan, prepare, and research lessons
- Create, organize and deliver training materials including online courses
- Instruct team members on an individual or group basis
- Check and assess (grade) users’ work and deliver feedback with course grades
- Create and provide training summaries to stakeholders and with good presentation skills
- Assist operations with understanding agent opportunities
- Excellent organizational and planning skills
- Analytic and result oriented
- Highly developed interpersonal skills
- Ability to handle conflicts and accept constructive feedback
Qualifications
- Previous experience as Product Trainer
- Startup experience is a plus but not required
- Should be highly technical
- Has experience with writing documentation, creating and organizing courses
- Should be able to work and learn independently
- Ability to assess needs in terms of product knowledge
- Proactively contributes to the team without strict supervision or waiting for directives
- Can think of new process or improvements to existing processes
- Ability to write clear process documentation and create relevant reports
Additional Information
- 100% remote work
- Be part of an organization that is bringing impactful technologies freely available to everyone in the world!
Software Trainer
Own customer-facing software training from curriculum development through delivery, becoming a subject matter expert and tailoring instruction to customer configurations, skill levels, and complex requirements.
Design and deliver revenue enablement across APAC, coordinating onboarding and training programmes, maintaining learning content, supporting learners, and using feedback and data to improve commercial capability.
Analista de Capacitação Pleno | Setor Elétrico | Trabalho Híbrido | Vaga afirmativa também para Pessoas Pretas e Pardas, LGBTIA+, PCD e Gerações
Desenvolve e aprimora iniciativas de capacitação para o mercado de energia, criando conteúdos técnicos, acompanhando a experiência dos alunos e garantindo alinhamento com a regulação do setor elétrico.
Develop and launch engaging, just-in-time digital learning for GTM employees and partners, translating complex product and role concepts into clear content across e-learning, video, job aids, and in-application guidance.
