šø Own the full execution cycle for 5-7 awesome brands: draft killer creative briefs, direct designers, QA builds in Figma, and lock in client approvals.
šø Rule the send calendar in ClickUp, nailing segmentation, exclusions, and suppression logic so every campaign hits the mark.
šø Be the boss of automations: monitor flow and form performance against benchmarks, diagnose any underperforming setups (timing, audience, deliverability, triggers), and fix them like a pro.
šø Look ahead and build epic monthly campaign calendars 30 to 60+ days in advance to keep the strategy fresh and proactive.
šø Run weekly account health checks to keep everything smooth and flag any risks before they even become a thing.
šø Chat it up with clients, owning day-to-day communications and presenting your builds with clear, logical reasoning that moves approvals fast.
š§ You bring 2 to 4 years of hands-on lifecycle marketing experience (an agency background is a huge plus!).
š§ You have deep, daily fluency in Klaviyo, Shopify, and ClickUp ā this is your bread and butter, not just a bonus.
š§ You've got a proven track record of managing 5 to 7 brands concurrently without ever dropping the ball on quality.
š§ You have a sharp eye for spotting automation hiccups and the top-tier judgment needed to actually fix them, not just flag them.
š§ You're totally comfortable and skilled at using AI tools (Claude, ChatGPT, Klaviyo AI) to level up your daily workflow.
š§ Your written English communication skills are top-notch (C1 level), and you're highly reliable when it comes to async communication.
š§ Bonus Points: Youāve got experience working under a client-side approval gate, or you can brag about a specific KPI you crushed and exactly how you did it!
Own client email and SMS lifecycle marketing from planning and copywriting through campaign execution, automated flow optimization, testing, and reporting to drive purchases, retention, and repeat business.
Own hands-on email and SMS lifecycle marketing for a subscription business, building and optimizing Klaviyo campaigns, flows, segments, and retention programs while improving deliverability and performance.
Own e-commerce clientsā email and lifecycle marketing strategy, execution, and performance in Klaviyo, coordinating campaigns and automation with cross-functional teams and guiding client recommendations.
Own lifecycle email and SMS marketing across e-commerce brands, building and optimising customer journeys, campaigns, and automations that improve customer experience and drive measurable commercial results.
The Email & SMS Manager will oversee the execution and optimization of the retention marketing program, managing the email and SMS calendar and collaborating closely with the design team.
