Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.
Homecare My Way is a premier provider of home care services and a new addition to HCA. As a fast paced, exciting offering we are committed to enriching the lives of seniors. Our passion lies in delivering exceptional, personalised care tailored to the unique needs of each client.
Based in Melbourne, the Care Manager manages the client relationship through the delivery of excellent customer service and the implementation of client care initiatives. Managing a caseload of self-managed clients in a virtual capacity - no home visits required - you are responsible for ensuring that all service delivery and compliance reporting requirements are met. You will also work collaboratively with various teams to ensure that services delivered are of a high quality and offer an excellent client and workforce experience.
Key Responsibilities include:
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A successful candidate will demonstrate a strong understanding of Aged Care and/or other health and community services. You will bring experience from working in customer focused environments and have excellent time management and prioritisation skills, exceptional communication skills, both written and verbal - imperative to working in this 'virtual' office-based role. You will be able to demonstrate a willingness to learn and adapt to changing environments/ markets. Candidates with a background in nursing are highly desirable.
With HCA you’ll be rewarded with:
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At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
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