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Accounts Receivable Officer - Home Care

🕒 11 days ago
Accounts ReceivableCredit ControlDebt CollectionCustomer Service

📜 Description

  • Manage outstanding accounts and proactively follow up overdue payments by phone and email.
  • Have clear, respectful conversations with clients to explain accounts and negotiate appropriate payment arrangements.
  • Reconcile accounts, investigate billing discrepancies and resolve issues.
  • Work closely with internal teams to resolve payment and billing queries.
  • Identify opportunities to improve processes and reduce aged debt.

🛠️ Requirements

  • Experience in credit control, accounts receivable, debt collection, or a similar customer-focused role.
  • Confident and clear communicator, particularly over the phone.
  • Ability to have sensitive conversations about money while remaining empathetic and respectful.
  • Organised, detail-oriented, and confident using financial systems and MS Office.
  • Maintain accurate account records and escalate complex matters when required.

Benefits

  • Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance.
  • Happy Birthday to you! The day off on your birthday each year.
Celonis

Accounts Receivable Specialist (German-Speaking)

Celonis👥 1001 - 5000 employees🏢 Computer Software
🕒 yesterday

As an Accounts Receivable Specialist, you will manage customer collections, resolve payment issues, and collaborate with internal teams to enhance customer satisfaction and streamline processes.

📍 🇪🇸 Madrid - Hybrid💼 Full-Time🎹 Mid-level🏦 Accounts Receivable📢 🇩🇪 German Required📢 🇬🇧 English Required
Accounts ReceivableCustomer CommunicationDispute ResolutionPayment Processing

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