Work Setup: Hybrid or Work-From-Home
Role Overview
The Insurance Accountant will be responsible for delivering efficient, high‑quality accounting support to internal and external customers. This role ensures day-to-day compliance with the systems and controls established by the organization and to always ensure compliance with Monetary Authority of Singapore (MAS) rules on client monies account.
Key Responsibilities
Functional & Technical Expertise
Manage collection of outstanding debts and ensure liabilities are settled within agreed credit terms.
Chase overdue IBA balances and cash queries, escalating potential bad debt and insurer cancellation risks where appropriate.
Allocate and reconcile client receipts promptly and accurately.
Set up and monitor payments to clients, insurers and other stakeholders, ensuring banking procedures and verification controls are followed.
Reconcile and settle underwriter accounts.
Resolve account queries by liaising with clients, insurers, the bank and internal departments.
Prepare statements, management information and regular/ad hoc financial reports, including aged debt and turnover analysis.
Maintain accurate and up-to-date accounting records and supporting documentation.
Prepare year-end audit files, reconciliations, confirmations and schedules.
Monitor client money payments and ensure outstanding items are followed up regularly.
Provide cover for other IBA staff and support the Finance Director and Finance team with ad hoc duties and projects.
Maintain required KPIs and ensure all work is completed accurately and within agreed deadlines.
Business & Stakeholder Management
Communicate clearly and effectively, verbally and in writing, with the ability to translate complex financial matters into simple, practical insights.
Build and maintain strong working relationships with internal and external stakeholders, including:
Clients
Underwriters
Third‑party service providers
Global IBA Teams
Brokers
BE and PPT Teams
Collaborate effectively across teams and platforms to resolve issues and deliver outcomes.
Demonstrate flexibility in applying skills and experience to additional or evolving responsibilities as required.
Deep understanding of financial drivers and risks.
Continuous Improvement & Innovation
Proactively identifies issues, risks, and inefficiencies, and implements effective solutions.
Contributes to the enhancement of financial processes, controls, and reporting frameworks.
Presents financial information, analysis, and recommendations to management in a clear, concise, and professional manner.
Skills & Experience
2-4 years of experience in Collections, Accounts Receivable, or similar debtor management roles.
Strong attention to detail, numeracy, and accuracy.
Persistence in chasing overdue balances.
Self‑starter with the ability to work independently and proactively structure work.
Motivated to create new processes, models, and reports; comfortable challenging existing thinking
Strong written and verbal communication skills
Excellent organizational skills with strong attention to detail
Adaptable, with a positive response to change
Strong analytical, investigative, and problem‑solving skills (individually and collaboratively)
Ability to work under pressure and meet tight deadlines
High level of integrity and appropriate assertiveness in complex or business‑critical situations
Flexible working approach to meet business demands
What’s in It for You
Flexibility that Fits: Hybrid options across Makati and Pampanga, on day shifts aligned with our Australian clients.
Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.
Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.
Meals on Us: Complimentary meals once a week on your on-site day.
Covered from Day One: Health coverage with free dependent coverage, so you're looked after from the start.
Compensation You Can See: Transparent salary packages with direct client involvement.
Room to Grow: Ongoing training and real opportunities to step into bigger roles.
An Award-Winning Home: Join a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia.
People Who Have Your Back: Work alongside reliable, easy-going people who care about doing great work.
A Global Stage: Work directly with international clients and see how teams scale worldwide.
About Us
At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked the 8th Best Workplace in the Philippines.
Our Impact
Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.
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