Own strategic customer relationships from onboarding through adoption and retention, helping technical and product teams integrate and scale with an API while shaping customer success processes and workflows.
Own and grow a territory by selling Gladia’s technical audio AI API, building customer relationships, qualifying opportunities, negotiating value-based deals, and closing new logos and expansions.
Own developer engagement for Gladia’s voice AI API, creating technical content and community programs, representing the product publicly, and turning developer feedback and metrics into improvements in adoption and experience.
Own product positioning and go-to-market across customer segments, leading launches, market research, competitive intelligence, and sales enablement while bringing buyer insights into product decisions.
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