Build and lead the customer support function and wildfire response team, owning 24/7 coverage, customer experience, incident response, and the processes that turn customer issues into lasting improvements.
Evaluates water-system feasibility, hydraulics, and permitting for wildfire sprinkler projects, guiding designs from sales through installation and resolving technical challenges with clients, authorities, and internal teams.
Serve as the company’s top legal advisor and strategic partner, leading contracts, compliance, risk management, disputes, governance, and the legal function with a focus on construction law and commercial agreements.
Own the accuracy of the general ledger through reconciliations, journal entries, and month-end close, while supporting AP/AR, audit readiness, tax compliance, and accounting process improvements.
Own financial models, the 13-week cash flow forecast, and consolidated reporting, translating complex multi-entity financial and operational data into clear analysis, KPIs, and insights for leadership.
Provides comprehensive executive and personal support to the CEO, managing priorities, calendars, communications, travel, and end-to-end projects while using AI and research to improve executive workflows and decision-making.
Own and negotiate construction, vendor, procurement, and partnership agreements, advise teams on commercial and construction risk, and build scalable contract processes and playbooks.
Own sales growth across the Pacific Northwest by building a customer pipeline, conducting consultative site visits, educating homeowners, and coordinating partnerships and installations from first contact through completion.
Build the sales pipeline by engaging and educating prospective customers, qualifying leads, managing follow-ups, and scheduling appointments for field sales while delivering a professional, empathetic first point of contact.
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