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Senior Community Manager

🔥 13 hours ago
Digital Community ManagementOnline EngagementCommunity Program ManagementModeration

📜 Description

  • Own day-to-day operations of the dbt Slack community, ensuring a welcoming, high-signal experience for members worldwide.
  • Partner with community leaders and internal stakeholders to evolve channel strategy, community guidelines, and engagement programming.
  • Develop and maintain scalable moderation and support workflows, including Code of Conduct enforcement.
  • Coach and support moderators and community champions; recruit and onboard new moderators as the community grows.
  • Create content systems that keep members informed and activated, including announcements and community storytelling.
  • Monitor and report on key engagement and health metrics, running experiments to improve them.

🛠️ Requirements

  • 5+ years of experience in digital community management, online engagement, or community program management in a global or distributed environment.
  • Demonstrated experience owning day-to-day operations for a large online community, including moderation and member support.
  • Strong understanding of online community dynamics and how to cultivate trust and belonging at scale.
  • Experience building and improving moderation and support workflows, including Code of Conduct enforcement.
  • Excellent written communication and facilitation skills, able to de-escalate issues and encourage productive conversation.
  • Experience using community tooling and analytics to track engagement and identify trends.

Benefits

  • 100% employer-paid medical insurance *
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
Fivetran

Senior Community Manager

Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 13 hours ago

Lead the dbt Slack community by managing daily operations, enhancing member engagement, and collaborating with internal teams to foster a vibrant environment for data practitioners globally.

Digital Community ManagementOnline EngagementCommunity Program ManagementModeration
Fivetran

Senior Community Manager

Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 13 hours ago

Lead the dbt Slack community by managing daily operations, fostering engagement, and collaborating with internal teams to enhance member experience and community insights.

Digital Community ManagementOnline EngagementCommunity Program ManagementSlack
Fivetran

Senior Community Manager

Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 13 hours ago

Lead the dbt community team by managing and growing the dbt Slack community, enhancing member engagement, and fostering a collaborative environment for data practitioners worldwide.

Digital Community ManagementOnline EngagementCommunity Program ManagementSlack
Fivetran

Senior Community Manager

Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 13 hours ago

Lead the dbt Slack community by managing daily operations, enhancing member engagement, and fostering a collaborative environment for data practitioners globally.

Digital Community ManagementOnline EngagementCommunity Program ManagementModeration

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