Senior Community Manager
Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
Lead the dbt Slack community by managing digital engagement, enhancing member experience, and fostering collaboration among data practitioners globally.
Senior Community Manager
🕒 yesterday
Digital Community ManagementOnline EngagementCommunity Program ManagementSlack
📜 Description
- Own day-to-day operations of the dbt Slack community, ensuring a welcoming, high-signal experience for members worldwide.
- Partner with community leaders and internal stakeholders to evolve channel strategy, community guidelines, and engagement programming.
- Develop and maintain scalable moderation and support workflows, including Code of Conduct enforcement.
- Coach and support moderators and community champions; recruit and onboard new moderators as the community grows.
- Create content systems that keep members informed and activated, including announcements and community storytelling.
- Monitor and report on key engagement metrics and run experiments to improve them.
🛠️ Requirements
- 5+ years of experience in digital community management or online engagement.
- Demonstrated experience owning day-to-day operations for a large online community.
- Strong understanding of online community dynamics and how to cultivate trust and belonging.
- Experience building and improving moderation and support workflows.
- Excellent written communication and facilitation skills.
- Experience using community tooling and analytics to track engagement.
✨ Benefits
- 100% employer-paid medical insurance *
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
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Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
Lead the dbt community team by managing and growing the dbt Slack community, ensuring a welcoming environment for data practitioners to connect and collaborate.
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Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
Lead the dbt Slack community by managing daily operations, enhancing member engagement, and fostering a collaborative environment for data practitioners globally.