Own the eCommerce strategy, digital P&L, and customer journey, leading merchandising, experimentation, and site-roadmap priorities to grow profitable revenue in partnership with marketing and development teams.
Senior Marketplaces Manager
📜 Description
- Expand Emma’s e-commerce business and develop initiatives to drive growth.
- Manage marketplace operations in Mexico and streamline platforms connecting the company with third-party suppliers.
- Optimize product categories and online revenue using market and performance insights.
- Research market trends, growth opportunities, and consumer and competitive dynamics.
- Build business relationships and assess potential deals, market strategies, requirements, and financials.
- Represent Americas market needs to global teams and support local or regional product development.
🛠️ Requirements
- Bachelor’s or Master’s degree in Marketing, Business, E-commerce, or a related field.
- Minimum 5 years of relevant experience in e-commerce, category management, online merchandising, digital retail, or D2C businesses.
- Experience leading a team with at least 2 direct reports.
- Demonstrated ability to grow online revenue, optimize product categories, and use data for decision-making.
- Strong analytical, strategic, customer-centric, and problem-solving skills.
- Experience working cross-functionally in a fast-paced environment.
- Excellent communication and stakeholder management skills.
✨ Benefits
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (max. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.
- Emma – The Sleep Company - Senior Marketplaces Manager
Full job description
The Senior Category Manager - Americas is the commercial and operational owner of Emma's product category (one or several categories - Mattresses, Accessories, Beds, Linens) across Americas markets. You sit at the intersection of global strategy and in-market reality — responsible for ensuring the portfolio performs, launches land successfully, and consumer and commercial insights flow back into global decision-making.
This is a dual-facing role: you translate global category strategy into Americas execution, while simultaneously representing North & South American market needs — consumer preferences, competitive dynamics, channel realities — back to global teams. You can develop local or regional product when needed to answer a specific country or region's consumer needs
In a context where Category Management at Emma is evolving toward stronger commercial ownership, faster feedback loops, and sharper portfolio performance, this role is critical to delivering on-the-ground results while building a stronger link between strategy and execution.
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