Regional Stores Manager - French Speaker

Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.  Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.  It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.  Ready to awaken your best with us? Become an Emmie We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.   We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.  Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.

What you'll do

P&L ownership of the stores within scope, conducting profitability analysis in order to continuously improve performance

Monitor and optimize retail performance through clear KPIs and performance review cycles, analyzing trends and using data to guide discussions, priorities, and decision-making

Lead regional harmonization of best practices in retail operations and propose commercial initiatives to enhance sales

Support new store openings, ramp-ups, and stabilization phases from an operational and leadership perspective

Be accountable for performance and coordination with outsourcing agencies and the Recruitment function to ensure staffing needs are met

Shape and manage high-performing teams across your region, including recruitment, coaching, evaluation, and people development

Ensure consistent product and operational training across all stores in your scope, identifying training needs and coordinating with the central team on workshops and development plans

Ensure a consistent and high-quality customer experience across all touchpoints, driving customer satisfaction

Who we're looking for

You have experience in multi-store retail operations or regional retail roles, ideally as an Area or Regional Manager

You’re hands-on, pragmatic, and comfortable in a scaling environment

You have strong analytical skills with experience using data to guide business decisions

You show the ability to manage performance through direct and indirect influence across teams

You are comfortable working cross-functionally with stakeholders across operations, finance, HR, and marketing

You are open to travel frequently to support stores and execution across your region

You’re fluent in French and English

What we offer

25 vacation days

Discounts on our products

Health insurance, including dental

A multicultural and international work environment

Pet-friendly office environment

Company events that are actually enjoyable and build meaningful connections