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Worker Engagement Specialist

📅 Aug 7
Social ComplianceLabour RightsSupply ChainsEthical Procurement

📜 Description

  • Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.
  • Lead supplier platform training and technical support.
  • Manage grievances in programs with a digital grievance mechanism, collaborating with suppliers and brands.
  • Support the development and updating of supplier and worker onboarding materials.
  • Communicate regularly with supplier management from program introduction to status check-ins.
  • Liaise with internal stakeholders to ensure effective deployment.

🛠️ Requirements

  • 5+ years’ experience working within the global supply chain industry, delivering social or labour impact projects
  • Excellent communication skills, both oral and written, in both English and French is required.
  • Organized, conscientious and accountable
  • Experience in customer / client services and delivery
  • Occasional travel nationally may be required
  • Understanding of labour, human and community rights issues in global supply chains
  • Knowledge and experience in community relations, corporate social responsibility programs
  • Experience with adopting new technology and train others to do the same
  • Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects
  • Passion for equality and safe workplaces
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