Social Media Content Specialist - Overnight Remote US-Based

Join ICUC as a Social Media Content Specialist, where you'll engage with audiences online and help brands connect through thoughtful content and moderation.

Description

• Moderate and respond to comments across clients' social channels using their unique brand voice.
• Write engaging content to spark conversations and drive engagement.
• Ensure online communities are safe, respectful, and aligned with client guidelines.
• Escalate issues, insights, or trends to the internal team when needed.
• Understand clients' strategy, tone, and audience to become a true extension of their brands.

Requirements

• Strong written communication skills in English with cultural awareness.
• Experience managing social platforms, specifically moderating and engaging.
• Ability to write for brands and adapt tone for different audiences.
• Familiarity with all major social platforms such as Facebook.
• Ability to engage with a variety of content topics like tech, retail, and health.
• Strong organizational skills and excellent customer service instincts.
• Access to reliable, high-speed internet suitable for remote work.

Benefits

• 100% remote from day one.
• Be part of a creative, supportive, and fast-moving team.
• Work with exciting global brands.
• Contribute to a people-first culture that values authenticity and inclusion.
• Receive sick and safe time
• Flexible time off
• Range of benefits