Remote Jobs RockRemote Jobs Rock

Global Program Manager, Product / CX / Automation

🕒 5 days ago
Strategy DevelopmentSupport AutomationCross-functional CollaborationData Analysis

📜 Description

  • Lead strategy for support automation expansion in international markets, determining use cases and prioritization frameworks.
  • Own the end-to-end metric, tracking progress and driving corrective actions across cross-functional teams.
  • Build a strong foundation by partnering with Product and Engineering for feature parity and market customization.
  • Enable experimentation by collaborating with Analytics to design and evaluate impactful experiments.
  • Navigate cross-functional complexity, managing interdependencies with various teams to align automation strategy with local requirements.
  • Communicate progress and risks in weekly business reviews and executive forums.

🛠️ Requirements

  • 5+ years of experience in strategy, operations, management consulting, or a related field.
  • Strong organizational skills, thriving in creating structure from ambiguity.
  • Analytical mindset, comfortable using SQL and Excel for data-driven decision making.
  • Effective communication skills, able to influence across various levels of the organization.
  • Ability to act with urgency and drive outcomes in complex, multi-team environments.

Benefits

  • Many benefits in areas including healthcare
  • Parental leave
  • Generous annual leave allowances
  • Time off to support a charitable cause of your choice
Dropbox

Program Manager, Customers

Dropbox👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

The Program Manager, Customers will create and manage customer programs, ensuring effective product testing and enhancing the customer experience through cross-functional collaboration.

Program ManagementOperationsCustomer Research OperationsProduct Operations
Asana

Program Manager, R&D Operations

Asana👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

We're looking for a Program Manager to join our R&D Operations team in Warsaw and own the end-to-end scheduling and coordination of our R&D Onboarding program - while driving additional operational programs that keep Asana's.

Project CoordinationSchedulingLogistics ManagementOperational Workflows
Stripe

Program Manager, Card Network Office (Card Networks)

Stripe👥 10,000+ employees🏢 Technology, Information And Internet🤝 B2B
🕒 yesterday

In this role, you will develop and implement programs to manage card network compliance, ensuring Stripe adapts to changes while enhancing operational efficiency.

Card Network ComplianceRelease ManagementProject ManagementStakeholder Engagement
Dropbox

Program Manager, Customers

Dropbox👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

As a Program Manager for Customers, you will create and manage customer programs, ensuring effective collaboration between product and go-to-market teams while enhancing customer experience.

Program ManagementOperationsCustomer Research OperationsProduct Operations

As the Program Lead, you will build and manage the Suno Emerging Creator Program, overseeing its development and execution to support nano and micro creators in their careers.

Program ManagementCurriculum DevelopmentEvent CoordinationCommunity Management

Trusted by Remote Workers