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6517 - Associate Director Portfolio Management Business B3 III

🕒 9 days ago
Program ManagementBusiness OperationsPlatform OperationsCRM

📜 Description

  • Lead program management activities across technology and data initiatives supporting designated launch brands.
  • Maintain integrated plans, milestones, dependencies, risks, and key decisions across participating teams.
  • Coordinate activities across CRM, data, analytics, reporting, and platform workstreams.
  • Monitor progress against delivery commitments and proactively identify risks to launch timelines.
  • Facilitate cross-functional planning, status reviews, and readiness discussions.

🛠️ Requirements

  • Bachelor's degree required.
  • 5+ years of experience in program management, PMO, business operations, platform operations, or related roles.
  • Experience coordinating complex technology and data initiatives across multiple teams and stakeholders.
  • Demonstrated ability to manage integrated plans, milestones, dependencies, and risks.
  • Strong executive communication and stakeholder management skills.
  • Proven ability to influence and drive alignment in a matrixed environment.
  • Strong organizational, analytical, and problem-solving skills.
  • Experience supporting pharmaceutical, biotechnology, healthcare, or life sciences organizations.
  • Experience supporting commercial technology platforms, CRM ecosystems, customer engagement solutions, data platforms, or analytics capabilities.
  • Experience supporting product launches, launch readiness activities, or launch enablement programs.
Full job description

Key Responsibilities

Program Management & Delivery Coordination

· Lead program management activities across technology and data initiatives supporting designated launch brands.

· Maintain integrated plans, milestones, dependencies, risks, and key decisions across participating teams.

· Coordinate activities across CRM, data, analytics, reporting, and platform workstreams.

· Monitor progress against delivery commitments and proactively identify risks to launch timelines.

· Facilitate cross-functional planning, status reviews, and readiness discussions.

Platform Strategy & Integration

· Develop a comprehensive view of technology and data investments supporting launch objectives.

· Connect initiatives across platforms and teams to identify dependencies, overlaps, gaps, and opportunities for synergy.

· Help ensure launch-related capabilities align with broader platform strategies and technology roadmaps.

· Promote reuse, scalability, and consistency across technology and data solutions whenever possible.

· Partner with business and technology leaders to support informed investment and prioritization decisions.

Launch Enablement & Readiness

· Track delivery of launch-critical technology and data capabilities.

· Coordinate readiness activities across participating teams.

· Maintain visibility into capability readiness, deployment plans, and key launch milestones.

· Identify and escalate issues that may impact launch support capabilities.

· Help ensure technology and data teams are aligned around launch objectives and critical delivery dates.

Governance & Executive Communications

· Prepare executive dashboards, status reports, presentations, and leadership updates.

· Consolidate workstream updates into a single integrated view of progress and readiness.

· Facilitate governance forums and leadership reviews.

· Maintain visibility into risks, decisions, dependencies, and action items.

· Translate complex technical and operational information into concise business-focused communications.

Required Qualifications

· Bachelor's degree required.

· 5+ years of experience in program management, PMO, business operations, platform operations, or related roles.

· Experience coordinating complex technology and data initiatives across multiple teams and stakeholders.

· Demonstrated ability to manage integrated plans, milestones, dependencies, and risks.

· Strong executive communication and stakeholder management skills.

· Proven ability to influence and drive alignment in a matrixed environment.

· Strong organizational, analytical, and problem-solving skills.

Preferred Qualifications

· Experience supporting pharmaceutical, biotechnology, healthcare, or life sciences organizations.

· Experience supporting commercial technology platforms, CRM ecosystems, customer engagement solutions, data platforms, or analytics capabilities.

· Experience supporting product launches, launch readiness activities, or launch enablement programs.

· Familiarity with CRM, customer data, reporting, analytics, omnichannel engagement, and commercial operations capabilities.

· Experience working within Agile or Product Operating Model environments.

What Success Looks Like

· Technology and data capabilities required for priority launches are delivered on time and aligned to business needs.

· Dependencies and risks are identified early and managed proactively.

· Leadership has clear visibility into program status, readiness, and key decisions.

· Technology and data investments are coordinated across teams rather than managed in isolation.

· Launch teams are supported by scalable, reusable capabilities that strengthen the commercial platform ecosystem.

· Critical launches are enabled by well-coordinated technology and data solutions that are ready when the business needs them.

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